-
Contact Center Representative
3 weeks ago
Athene West Des Moines, United StatesAs a Contact Center Representative, you will be our front line of outstanding service Our representatives answer an average of 45-55 inbound calls per day, ranging from simple requests to market-sensitive, sophisticated inquiries from clients and fi Representative, Customer Servi ...
-
Call Center Representative
2 weeks ago
FBL Financial West Des Moines, United StatesCall Center Representative - ($500 Hiring Bonus) · Can you provide excellent customer service? Do you have experience in an outbound call center? Are you a quick learner with a can-do attitude? If so, our Call Center Representative could be a fit for you · Who we are: With Farm ...
-
Contact Center Representative
3 weeks ago
Athene West Des Moines, United StatesWe are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day a ...
-
Contact Center Representative
4 weeks ago
Athene West Des Moines, United StatesWe are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day a ...
-
Contact Center Representative
4 weeks ago
Athene West Des Moines, United StatesWe are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day a ...
-
Data Center Owner's Representative
3 weeks ago
CBRE Urbandale, United StatesData Center Owner's Representative / Sr. Project Manager · Job ID · 163094 · Posted · 16-Apr-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Construction, Data Centers, Project Management · Location(s) · Altoona - Iowa - United States of America, A ...
-
Call Center Representative
3 weeks ago
EMC Insurance Group, Inc. Des Moines, United StatesResponds to customer inquiries and service requests. Researches and provides solutions to problems and escalates complex requests. Documents calls through Call Manager system. Assists agents with quotes and sales illustrations. Essential Functions:R Call Center, Representative, C ...
-
Call Center Representative
1 week ago
Randstad North America, Inc. Des Moines, United States· - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not Call Center, Representative, ...
-
Call Center Representative
2 weeks ago
Rose International Des Moines, United StatesDate Posted: 05/10/2024 · Hiring Organization: Rose International · Position Number: 463869 · Job Title: Call Center Representative · Job Location: Des Moines, IA, USA, 50319 · Work Model: Onsite · Shift: Days Mon - Fri 8-5 · Employment Type: Temporary · Estimated Duratio ...
-
call center representative
3 weeks ago
Randstad US des moines, United Statescall center representative. · + des moines , iowa · + posted 3 days ago · **job details** · summary · + $ $16 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4529077 · job details · Ready to put your highly in-dema ...
-
call center representative
3 weeks ago
Randstad US des moines, United Statescall center representative. · + des moines , iowa · + posted 2 days ago · **job details** · summary · + $ $16 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4529077 · job details · Ready to put your highly in-dema ...
-
Call Center Representative
2 weeks ago
Randstad North America, Inc. Des Moines, United StatesAnswer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not Call Center, Representative, Tech ...
-
call center representative
3 weeks ago
Randstad US des moines, United Statescall center representative. · + des moines , iowa · + posted 1 day ago · **job details** · summary · + $ $16 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4529077 · job details · Ready to put your highly in-deman ...
-
call center representative
3 weeks ago
Randstad US des moines, United Statescall center representative. · + des moines , iowa · + posted 4 days ago · **job details** · summary · + $ $16 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4529077 · job details · Ready to put your highly in-dema ...
-
call center representative
1 week ago
Randstad US des moines, United Statescall center representative. · + des moines , iowa · + posted may 6, 2024 · **job details** · summary · + $ $16 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4529077 · job details · Ready to put your highly in-dem ...
-
Call Center Representative
2 weeks ago
Rose International Des Moines, United StatesDate Posted: 05/10/2024 · Hiring Organization: Rose International · Position Number: · Job Title: Call Center Representative · Job Location: Des Moines, IA, USA, 50319 · Work Model: Onsite · Shift: Days Mon - Fri 8-5 · Employment Type: Temporary · Estimated Durati ...
-
Call Center Representative
1 week ago
Rose International Des Moines, United StatesDate Posted: 05/10/2024 · Hiring Organization: Rose International · Position Number: · Job Title: Call Center Representative · Job Location: Des Moines, IA, USA, 50319 · Work Model: Onsite · Shift: Days Mon - Fri 8-5 · Employment Type: Temporary · Estimated Durati ...
-
Call Center Representative
3 weeks ago
EMC Insurance Des Moines, United StatesAt EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees. · **This posit ...
-
Call center representative
3 weeks ago
Randstad Des Moines, United States TEMPORARY, Full timeReady to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting f ...
-
call center representative
3 weeks ago
Randstad Des Moines, United StatesRandstad - JobID: call-center-representative_des-moines [Customer Service / Office Clerk / Data Entry] Randstad is currently recruiting for Call Center Rep positions for a local and established company. Permanent and temporary placement available. Responsibilities include handlin ...
Call Center Representative - Urbandale, United States - Acro Service Corporation
Description
Job Description
Job DescriptionPRIMARY RESPONSIBILITIES & DUTIES:
The Enterprise Contact Center team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction.
· Approximately 10-15 calls/day
· Nearly all outbound calls are escalations from Tier I
Common calls and emails include:
· General product questions, availability, compatibility
· Ag, Residential and Commercial Turf, and Golf product issues/complaints
· Warranty registration, and extended warranty coverage
· Out of warranty assistance
· Parts and publications lookups
· Loyalty Rewards programs
IDEAL CANDIDATES SHOULD HAVE:
· Call Center experience
· 6+ months experience with customer service / support experience.
· Efficient researching / troubleshooting skills
· High comfort level and experience with consumer software applications.
· Skills in interpersonal communications, negotiation, and conflict resolution.
· Excellent written and verbal communication skills
· Speak with confidence
· Proficiency with Microsoft Office products
· Solid work history and proven dependability
Candidates with the following skills and experience will stand out:
· Knowledge of agriculture, turf (mowers) and utility vehicles.
· Prior work experience in Agriculture or Technology dealer channels.
· Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline.
Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro's client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit