- Excellent communication skills
- Verbal and written ability required
- Ability to interact with all levels of customer organization
- Strong Customer focus: demonstrated ability to develop and maintain positive customer relationships
- Excellent organizational skills required
- Must be able to multitask and assure extended tasks are followed up and completed
- Self-directed and motivated
- Experience with Microsoft Office products (Excel, Word,)
- Experience working with web-based technology
- SAP experience
- Resolve customer complaints; consult with production, shipping, warehouse or common carrier personnel to trace missing or delayed shipments
- Analyzes and evaluates problems with communication and/or processes related to scheduling production orders through the plant and recommends solutions
- Provide customer resolution for complex installations restoring customer application and confidence in the product
- Assure all details are identified and communicated. Example: parts, carts, services, shipping requirements, delivery expectations, etc
- Assure all documentation and paperwork processed and forwarded to appropriate departments to initiate processing
- Ability to handle and process customer complaints and concerns in a professional manner
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Guest Service Representative
1 week ago
Nothing Bundt Cakes Smyrna, United StatesNothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Yo Guest Service, Representative, ...
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Customer Service Representative
1 week ago
Arjay Company Brentwood, United States**About us** · Since 1980 Arjay has been committed to delivering quality products at competitive prices with an unwavering dedication to first class service. We provide innovative products, systems and people designed to respond to the most demanding customer requirements. · Our ...
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customer service representative
1 day ago
Family Dollar Smyrna, United StatesFamily Dollar - 219 S LOWRY ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
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Guest Service Representative
4 days ago
Nothing Bundt Cakes Smyrna, United StatesNothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives · At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party plan ...
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Guest Service Representative
3 days ago
Nothing Bundt Cakes Smyrna, United StatesNothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives · At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party plan ...
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Guest Services Representative FT
4 days ago
Uptown Smyrna, United StatesMake a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address. · Position Summary: · The Guest Services Representative will assi ...
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Warehouse Customer Service Representative
6 days ago
Hamilton-Ryker Smyrna, United States-1ST SHIFT: Temp to hire Warehouse Customer Service Representative located in the Smyrna, TN Area. · Monday-Friday 6:00 am-2:30 pm. (Overtime hours may be required with little advanced notice.) · Pay rate $18.00 an hour. · Customer Service Representatives (CSRs) typically resi ...
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Customer Service Representative
2 weeks ago
Pratt Industries La Vergne, United StatesPratt Industries - 320 Tech Park Drive [Customer Service Representative] As a Customer Service Representative at Pratt Industries, you'll: Coordinate with external suppliers to maintain roll stock inventory and work through issues such as quality, on time delivery, and forecastin ...
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Customer Service Representative
4 days ago
The ICEE Company La Vergne, United States** Customer Service Representative** · **Job Category****:** Customer Service/Dispatch **Requisition Number****:** 24TEM002200 Showing 1 location **Job Details** · **Description** · **SUMMARY** · The ICEE Company services a variety of food and beverage equipment for various C ...
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Customer Service Representative
1 week ago
ic-ee La Vergne, United StatesSUMMARY · The ICEE Company services a variety of food and beverage equipment for various Customers across the country. Tracking and inputting service calls and reporting completion details to the customer as they are completed is a crucial responsibility of the Customer Service ...
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Cascade Innovations Brentwood, United StatesQuality Developer/Customer Service Representative (m/f/d) · Geiger Automotive GmbH · ...
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1st Franklin Financial Smyrna, United StatesJoin the 1st Franklin team as a Sr. Customer Service Representative. Salary: $16.00 to $18.00 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branc Customer Service, Customer Se ...
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Aurora Ventures Rutherford, United StatesCreate something fascinating: Your tasks · Commercial and logistical support for a defined end customer group with challenging support tasks · Specialized advice and handling of customer requests from domestic and foreign customers · Monitoring and processing of deadlines and ext ...
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Customer Service Representative-Hybrid
4 days ago
Coats La Vergne, United StatesThe Coats Company is a dynamic and customer focused organization dedicated to delivering exceptional service. We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Service Agent. This is a full-time position. · As a Hybrid-Customer Servi ...
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Customer Service Representative-Hybrid
1 week ago
Coats La Vergne, United StatesJob Description · Job DescriptionThe Coats Company is a dynamic and customer focused organization dedicated to delivering exceptional service. We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Service Agent. This is a full-time positi ...
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Customer Service Representative/ Data Entry
1 week ago
The ICEE Company La Vergne, United States** Customer Service Representative/ Data Entry** · **Job Category****:** Customer Service/Dispatch **Requisition Number****:** 24TEM01968 Showing 1 location **Job Details** · **Description** · **SUMMARY** · The ICEE Company services a variety of food and beverage equipment fo ...
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Spectrum Innovations Goodlettsville, United StatesSchwabenhaus has been a nationwide manufacturer of prefabricated houses for over 50 years. We are known for our custom-made houses with innovative technology, all-inclusive concept, and climate-comfort construction. Our wide range of pre-designed ideas from 5 house programs provi ...
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Diesel Technician/Mechanic III
16 hours ago
Penske Truck Leasing La Vergne, United States Full timeAddress: 26 Ingram Blvd La Vergne, TN, 37086 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintain ...
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customer service representative
6 days ago
Family Dollar Antioch, United StatesFamily Dollar - 853 BELL RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Customer Service Representative
2 days ago
TEKsystems Murfreesboro, TN, United StatesOur client, a financial services company located in Murfreesboro, TN, is looking to hire multiple Customer Service/Call Center Representatives to start ASAP · *this is an onsite position, remote is not offered at this time · Details: · • Monday - Friday · • 9:00a - 6:00p or 8 ...
Customer Service Representative - Smyrna, United States - Global Channel Management
Description
Job Description:
Customer Service Rep needs 5+ years' experience
Customer Service Rep requires:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job
