- Perform a variety of tasks involved in the Quality Management of the installation, operation, testing, and maintenance of various solar inverters and battery storage technologies.
- Conduct regularly scheduled audits with field service vendors to ensure compliance and provide feedback to the Field Service Management team and Technical Trainer.
- Coordinate with the manufacturing quality departments in China, India, and other locations to ensure that all product quality issues are documented. Coordinate with Field Service Management and the Technical Trainer to ensure Non-Conformance Reports and other Manufacturing Quality data collection programs are understood.
- Assist the Local Service Electrical Engineers, Local Performance Engineers and Remote Technical Support Engineers in the performance of the Root Cause Analysis process.
- Identify the need for 3rd party quality services and manage the 3rd party in providing those services.
- Create Field Service procedures for troubleshooting, and maintenance.
- 6 plus years of overall experience.
- 4 years of experience in solar inverters or battery storage products
- Must possess strong statistical analysis skills.
- Willing to get EIT if not already have it.
- Must possess effective written and verbal communication skills
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Senior Electrical Engineer - Houston, United States - Carter Maddox
Description
Carter Maddox are partnered with one of the world's largest Solar OEM's who are looking to expand further across the North American Market. Their world renowned inverter products have 100's of GW's of capacity installed and they have the capability to manufacture multiple GW's annually. With that in mind they are on the hunt for a talented Field Service Technician.
Essential Duties and Responsibilities:
Minimum Requirements: