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    Kids Club Coordinator Manhattan West - Genesis HealthCare

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    Full time
    Description
    Genesis Health Clubs is currently looking for a Kids Club Coordinator for one of our Kansas Region clubs This engaging leadership opportunity is a full time position that may temporarily have part time hours due to Covid-19. Individuals who believe they fit the requirements below are encouraged to apply

    Title: Kids Club CoordinatorReports to: Regional Youth Director/ Regional Kids Club Director, Club Manager As a Kids Club Coordinator, the following is expected: Purpose: Staff is Family and together, we help people take charge of their health
  • The Kids Club Coordinator will operate 100% of the time with our Purpose serving as the foundation for the decisions and actions they choose.
  • Performance Management
  • The Coordinator will provide the Kids Club Team with real-time verbal and written performance feedback.
  • The Coordinator will coach using the tools and in support of Purpose and Values.
  • The Coordinator is responsible for performing 6-month and 12-month Duo Reviews with each and every Team member for whom they are directly responsible.
  • The Coordinator is responsible for facilitating a regular cadence of meeting with their team to support with ongoing training and team development.
  • The Coordinator is responsible for completing and tracking weekly/monthly Operations Audits within the Kids Club.
  • Specific Duties and Responsibilities:
  • Is responsible for engaging with all children and Team Members in their designated area with a positive, proactive, and respectful attitude.
  • Has an explicit understanding of all specific duties and responsibilities for the Kids Club Team and of all procedures within the department and coaches others in doing the same.
  • Is a Team resource for fun, high energy, and age appropriate child activities.
  • Is accountable for the overall member experience at their Kids Club location and supports the Team in handling member questions and concerns.
  • Is competent in regards to all Youth Programing and seeks clarity when needed. When it serves, support families in finding the right programing fit.
  • Is aware of the clubs hiring needs and supports with the hiring process; interviewing applicants and arranging a working interview, when appropriate. The Kids Club Coordinator is responsible for the onboarding of all new hires on their team.
  • Provides training for all Kids Club staff with regard to daily operations, expectations, developmentally appropriate engagement with youth, and promotions of all youth happenings/ programs at the club.
  • Responsible for executing and staffing each months Parent's Night Out Event.
  • Responsible for working mixed shifts weekly to include an opening, evening, and weekend shift to support the Team and operations within the department.
  • Responsible for organizing the Team to ensure all areas are appropriately staffed and use Purpose, Values, and tools to contact and/or relieve Team members to maintain appropriate ratios.
  • Responsible for running/reviewing the daily Kids Club reports to closely monitor and track child check-in numbers and visit sales/usage.
  • Responsible for organizing child documents for my location and ensuring that parent and child information including photos are updated. When applicable, enter and flag allergy and/or medical condition information in the appropriate system.
  • Establish and maintain desk and paperwork organization ensuring all supplies and forms are available for the location and replenish as needed.
  • Responsible for ensuring all Kids Club team time clock entries are correct – update any needed corrections and follow up with Team members when necessary.
  • Perform Zone Management functions and am accountable for ensuring the Kids Club zone is Brand and "FUN" multiple times throughout a shift. The Coordinator will hold the Kids Club Team accountable for following all zone procedures and completing checklists.
  • Maintains proper uniform standards and coaches the Team in doing the same.
  • Creates and manages the Kids Club attendant schedule for their location – directly supporting with shifts where needed.
  • The Kids Club Coordinator is ultimately responsible for opening and closing the Kids Club when a Team member misses, is sick, or there is a lack of coverage.
  • Performing a weekly supplies count and am responsible for making new purchases in line with the department budget.
  • Has understanding of the clearly defined fiscal and numeric goals for the department and is aware of the fiscal impact to the company of each decision.
  • Attends all mandatory meetings and Team Building Calls with their Regional Director and is responsible for disseminating appropriate learning and information to rest of the Kids Club team.
  • Attends all weekly club specific tactical and department head meetings.
  • Works in conjunction with Regional Youth Director to move the Kids Club Team A+.
  • Works to develop strong relationships with members and Team members, and is committed to creating an On-Brand, enjoyable and inviting atmosphere for children, members, and the Team.
  • PHYSICAL and MENTAL REQUIREMENTS:
  • This position is compensated hourly, has a 30 hour/week minimum requirement, and is eligible for benefits.
  • This position requires a person be physically fit and mentally alert. There may be a need for standing, walking, sitting, lifting, kneeling, reaching, handling, thinking, reasoning, and calculating - some of it constant.
  • This position has an inherent amount of physical and mental stress. All candidates must be prepared for and capable of adapting to such conditions.
  • The ability to efficiently run Excel, Word, Outlook, and other software packages used by the Company is a requirement for this position.
  • A positive attitude and professional behavior are expected and displayed consistently in all dealings with members and/or fellow Team members. This person is expected to be a role model on a daily basis as a living example of the Purpose and Values of the Company.
  • QUALIFICATION REQUIREMENTS:
  • 18+ years old with High School Diploma or equivalent.
  • Maintained First Aid and CPR certifications to include infant, child, and adult.
  • A strong understanding of child needs and development with a minimum of one year experience.
  • Healthy and physically fit.
  • Literate in English and basic math.
  • Highly motivated and enthusiastic with excellent communication and interpersonal skills.
  • A strong understanding of Customer Service.
  • Leadership expertise appropriate to the position.
  • Effective organizational skills.
  • Available to work a flexible schedule as the position demands.
  • Responsible for securing reliable transportation to and from work.


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