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San Jacinto

    Food Runner - San Jacinto, United States - Soboba Casino

    Soboba Casino
    Soboba Casino San Jacinto, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Summary

    The Food Runner position purpose is to deliver all food to guests in a quick professional manner. Additionally, the food runner is to assists to ensure courteous, prompt and knowledgeable service of food and beverage to ensure total satisfaction of guest experience. Maintain the cleanliness of the dining room. Cooperates with and assists coworkers in achieving goals of outlet. Follows all appropriate policies and procedures of outlet while striving to improve standards of operation.

    Duties/Responsibilities

    • Adheres to all rules, policies and regulations as stated in the Soboba Casino Employee Handbook.
    • Provide guests with a fun, friendly, and helpful experience.
    • Always works as a team player. Is capable of being cross-trained at the discretion of management.
    • Displays knowledge of food and beverage available in outlet. This includes ingredients and manner of preparation for all dishes and other items served in the outlet.
    • Displays knowledge of proper food presentation including handling, garnishing and serving of all food items.
    • Follow standard department and Casino policies and procedures.
    • Operate and maintain the cleanliness of various equipment needed to prepare and serve menu items.
    • Keep work stations and inventory stocked and organized performing side work as assigned by supervisor.
    • Participate in special events and banquets.
    • Maintain knowledge of Casino and department promotions, programs, and services.
    • Must be able to work posted scheduled shifts. (Scheduling is based on the needs of the Casino).
    • Maintain cleanliness and sanitation of all department outlets according to Soboba Casino standards and Indian Gaming Health regulations.
    • Follow directions from Leadership team at all times.
    • Work in a safe and clean manner and report all unsafe conditions immediately to supervisor or takes personal responsibility if supervisor is not immediately available.
    • Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
    • Perform special projects and other responsibilities, tasks, or duties as requested.

    Performance Requirements

    • To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
    • Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
    • Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
    • Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
    • Demonstrate a desire to succeed and willingness to help others succeed.
    • Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
    • Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
    • Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
    • Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino's operations in all its business endeavors.

    Education / Qualifications

    • Must be 18 years of age, or older.
    • High School Diploma or GED equivalent preferred.
    • Ability to work under stressful situations.
    • Mentally strong and able to cope with many challenges.
    • Professional demeanor.
    • Positive attitude.
    • Interpersonal skills.
    • Multi-tasking skills.
    • Possess fluent English speaking, writing and comprehension skills.
    • Any combination of education, experience and training that provides the required knowledge, skills and abilities.
    • Must be able to provide evidence of eligibility to work in the United States of America.

    Certificates, licenses and registration

    • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
    • Required to submit to and obtain negative results on all drug and/or alcohol testing.
    • Ability to obtain and maintain County of Riverside Food Handlers Card within seven (7) days of date of hire.
    • Ability to obtain and maintain TIPS certification (Training for Intervention Procedures).
    • Responsible Beverage Service (RBS) certified, or able to obtain certification within 60 days of date of hire.

    Soboba Casino Resort Benefits

    Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

    · 401k Plan

    · Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance

    · Medical, Dental & Vision paid for the employee

    · Employee Assistance Program

    · Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)

    · Paid Time Off

    Soboba Casino Resort Team Member Recognition including, but not limited to:

    · Reward and Recognition Program (Quarterly, and Annually)

    · Team member Incentives

    · Discounted Team member meal

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