Risk Analyst - Los Angeles, United States - Commercial Bank of California

Commercial Bank of California
Commercial Bank of California
Verified Company
Los Angeles, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Full job description

DUTIES AND RESPONSIBILITIES

  • Conduct daily, weekly, and monthly reviews of transaction activity.
  • Analyze increased credit risk, transaction trends, chargeback/Dispute activity, and fraud patterns.
  • Merchant website review for compliance
  • Divert funds and conduct evaluations on merchant accounts that pose a risk to the organization.
  • Analyze credit, financial, and underwriting documentation.
  • Make decisions on required reserve amounts and releases.
  • Knowledge of chargeback reason codes
  • Make outbound verification calls.
  • Educate merchants on processing guidelines and security measures.
  • Communicate with merchants regarding exception activity, action plans, and longterm risk solutions.
  • Knowledge of the Visa/MasterCard/Discover rules/regulations.
  • Proactively monitor merchant activities for compliance with applicable laws, rules, regulations, and policies.
  • Reviewing portfolio for suspicious activity, investigating potential fraudulent merchant activity, mitigating potential losses, collecting funds owed to the company, etc.
  • Ability to resolve complex problems with mínimal guidance.
  • Ability to independently manage multiple tasks/projects and deadlines simultaneously.
  • Excellent verbal and written communication skills
  • Proficient computer skills, in Word and Excel
  • Other duties as assigned.

Skills Required:


  • Experience with TSYS CBOS Risk Monitoring System
  • Strong deductive reasoning skills: can infer the complete picture using information gathered from multiple sources.
  • Able to read and fully understand Personal and Business Credit Reports to assess a merchant's financial condition and wherewithal to pay chargebacks or refunds as they may occur
  • General ability to assess business and personal financials to hedge against potential financial exposure.
  • Enjoys identifying patterns or recognizing aberrations; likes to get to the bottom of the story indicated by the clues they surface.
  • Speaks in a clear, poised, and convincing manner. Writes in a professional style that remains succinct, polite, and onpoint. Conveys difficult news compassionately in support of building longterm relationships with our merchants and ISOs.
  • Demonstrates accuracy with particular attention to detail in a work setting that requires effective timemanagement skills and strict adherence to deadlines.
  • Experience with various tools such as MATCH, GIACT, Lexis Nexis, Merlink, Web Crawling Service, etc.
  • Knowledge of various verticals and associated risks

Experience and Education:


  • Minimum of 3 years prior experience in a Risk Management or Credit Underwriting role, preferably within the payment card industry
  • Prior use of transaction monitoring or risk assessment software and reporting tools
  • Experience with High-Risk payment processing required.
  • Spanish as a plus
  • Prior merchant services experience
More jobs from Commercial Bank of California
See all jobs of Commercial Bank of California