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Director of Technical Services - Birmingham, United States - ACCS
Description
Salary:
$70,000.00 to $80,000.00 based on ACCS Board of Trustees Salary Schedule C-3 and experience
The Director of Technical Services oversees a small group of network and server administrators who provide support and services for enterprise data centers.
Additionally oversees classroom/AV support, desktop support, and campus help desk personnel. Assigns supplementary responsibilities pertinent to the role and provides direct reporting to the Chief Information Officer (CIO).Provide first line management and hands-on technical coordination of on-site technology staff, faculty, and students in a higher education environment.
Perform full scope of supervisory responsibilities.Ensure the stable operation of enterprise connectivity for the college.
This includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links.
Assess the college's technology needs and make upgrade recommendations. Instrumental in setting short- and long-term IT implementation goals.Interact and negotiate with vendors and contractors to secure value-added products and services.
Maintain disaster recovery documentation of procedures, access, contacts, and inventory for area of responsibility. Protect sensitive data, systems, and applications from external threats.
Research industry best practices, benchmarks and tools and identify opportunities to incorporate into university best practice.
Other duties as assigned and in support of the client relationship.
Education :
Associate degree from an accredited two-year college
required *.
Bachelor's degree preferred
Experience :
Minimum of four years of full-time related experience
required
*A combination of education, work experience and certification(s) will be given consideration in lieu of the associate degree.
Note About Applying:
Please check the application requirements at the end of this announcement.
When applying, applicants will be required to submit transcripts and a resume via the NEOED system, but there may be other documents that are also required as part of this job application.
Those can be added by selecting "Add Supplemental Attachment" on the attachments screen of your online application.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of management and/or leadership within IT Service Management
Solid organizational skills. Ability to work with staff, faculty, and administration at all skill and management levels.
Experience with Emerging technologies e.g. Office 365 Collaboration Suite, and other cloud deployments (e.g. SaaS -Software as a Service, Iaas – Infrastructure as a Service
Strong understanding of industry trends and standards, including contemporary Cyber Security methodologies
Telecommunications, Windows/MAC Desktop Support Services, printing (i.e. Papercut)
Strong understanding of networking, Firewalls, Virtualized Server farms (VMWare),Linux servers, Windows servers, Storage, Backup technologies, and Wi-Fi technologies
Strong knowledge and function of Information Technology Infrastructure Library (ITIL)
Applicants must meet the minimum qualifications required and must submit a complete application packet through the online application system in order to be considered for a position.
Applicants who fail to submit all required information may be disqualified. Only applications received during the period of this announcement will be considered.All application materials must be submitted through the online system.
Paper documents will not be accepted by Human Resources.
Please have ALL documents available for uploading at the time of application completion.
A complete application packet consists of the following:
A completed Jefferson State Community College online application specific to this position
Current resume
Transcripts (unofficial copies will be accepted before the deadline but official transcripts must be on file prior to extension of an employment agreement to the successful candidate).
Transcripts must includeconferred or awarded date
.
Work experience verification
in writing
from your current and/or previous employer(s) confirming the required level of experience as stated in the "Qualifications" section. Verification should include dates of employment, whether full time or part time, and position title(s).
Upon request from the applicant, work experience verification from
current employer only
may be delayed until an official offer of employment. Request must be made in the form of a statement on a separate document.
If applicant delays verification from current employer and it does not cover required level of experience as stated in the "Qualifications" section, verification from previous employer(s) is required.
*A work experience verification form can be found at
Human Resources - Jefferson State Community College .
Verification is the responsibility of the applicant.
Verification must be completed by the employer and
returned to the applicant for uploading with the online application .
Do not return the paper form to Human Resources.
Incomplete application packets will eliminate the possibility of an interview.
It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all applications become the property of Jeff State.
Requests for copies of application materials, including transcripts, will be denied by the College.
Note
about Applying:
Please check the application requirements at the end of this announcement.
When applying, applicants will be required to submit transcripts and a resume via the NEOED system, but there areother documents that are also required as part of this job application.
Those can be added by selecting "Add Supplemental Attachment" on the attachments screen of your online application.
The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations.
Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.
In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check.
Employment will be contingent upon receipt of a clearance notification from the criminal background check.Jefferson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify).
E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
All male applicants between the ages of 18-26 must provide proof of Selective Service Registration.Jefferson State Community College is an Equal Opportunity Employer.
It is the official policy of the Alabama Community College System, that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Jefferson State Community College will make reasonable accommodations for qualified disabled applicants or employees. If you have a disability and require accommodation, please notify us. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to the awarding.APPLICATIONS FOR THIS POSITION MUST BE FILED ONLINE AT:
Available Positions - Jefferson State Community College
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