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Program Coordinator - Pasco, United States - Columbia Basin College
Description
Columbia Basin College (CBC) is committed to our vision to be the educational home that transforms students' lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.
CBC seeks a Program Coordinator to support the institution's mission by coordinating work duties and to independently plan, organize and prioritize work in support of the Counseling and Advising Center (the "Center"). The Program Coordinator will provide in-depth customer service to students, staff and the public. This position collaborates with Center staff and other departments to establish and execute efficient processes. This position reports to the Director for Advising, Retention & Completion
This position closes on April 28, 2024 @ 11:59 PM Pacific Time.
If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at or
Primary Responsibilities
Provide direct coordination and support to the Director for Advising, Retention & Completion; support programs within the Center including managing department budget, requisitions, invoices, payroll and procurement of supplies and arrange for equipment maintenance and repair services;
Provide primary intake services and high-level customer service to students, staff and public for the Counseling and Advising Center; resolve problems, respond to inquiries regarding procedures and services; respond to Center emails, answer phone calls and schedule appointments for staff;
Facilitate HDEV and FYI course sections serving as the primary support to the Dean and Director;
Assist with international student admission process;
Maintain accurate coding and advising referrals in support of a new case load advising model; monitor and track students for compliance with the Academic Performance requirements; attend meetings and conferences as a Counseling and Advising representative; establish front office procedures, standards, priorities and deadlines in consultation with the Director; collaborate in creating and updating processes and documents; establish or revise electronic or manual files;
Maintain Counseling and Advising Center, and Student Orientation to Advising and Registration (SOAR) web pages;
Assist with supervision of hourly employees and student workers assigned to the Counseling and Advising Center; and
Perform other related duties as assigned.
