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    front desk agent - Charlotte, NC, United States - Midas Hospitality

    Midas Hospitality
    Midas Hospitality Charlotte, NC, United States

    4 weeks ago

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    Description

    Front Desk Agent- Aloft: Charlotte, NC

    Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

    Start Your Journey with Midas Hospitality:

    Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Aloft hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

    What You Will Be Doing:

    • Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
    • Sorts incoming mail and faxes for guests.
    • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
    • Keeps records of room availability and guests' accounts.
    • Computes bill, collects payment, and makes change for guests.
    • Makes, confirms, and cancels reservations.

    The Ideal Candidate:

    • Previous experience as a Front Desk Agent is preferred
    • Experience in a customer service industry is required

    About Us:

    From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

    As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

    Please visit our website for more information:

    We offer a range of benefits including, but not limited to:

    • Growth and development tools and access to learning
    • Robust PTO policies
    • Medical/Dental/Vision Coverage
    • 401k matching
    • Employee Assistance Program
    • Discounted products and services

    Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

    Job Posted by ApplicantPro
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