- Maintain a professional demeanor that is warm, friendly, helpful, hospitable and knowledgeable
- Welcome engage the guests, create personalized stay experiences
- Guest registration at check-in check-out
- Provide excellent guest service by being proactive, responsive and caring to drive guest satisfaction
- Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
- High school diploma or GED
- At least 18 years of age
- Must be able to read, communicate effectively and have superb interpersonal skills
- Must be able to work well under pressure while retaining tact and composure when resolving guest complaints
-
front desk agent
1 week ago
Midas Hospitality Charlotte, NC, United StatesFront Desk Agent- Courtyard: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Journey with Midas ...
-
Front Desk Agent
1 week ago
Midas Hospitality Charlotte, United StatesAloft - Charlotte · Charlotte, NC, USA · 15.00 · Hourly · Full Time · *Medical, dental, vision; personal days; 401K plan with company match; $50 transportation allowance* · **Front Desk Agent** · **Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 202 ...
-
IT Service Desk Agent
3 days ago
Crescens Charlotte, United States ContractJob Title: IT Service Desk Agent · Location: Charlotte, NC-Hybrid · Duration: 4 Months · Note:This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC. · Job Description: · The IT Service Desk Agent I will provide fro ...
-
front desk agent
1 week ago
Midas Hospitality Charlotte, NC, United StatesFront Desk Agent- Courtyard: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Journey with Midas ...
-
front desk agent
1 week ago
Midas Hospitality Charlotte, NC, United StatesFront Desk Agent- Aloft: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Journey with Midas Hosp ...
-
Front Desk Agent
1 week ago
HP Hotels Charlotte, United StatesHP Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at HP Hotels, you'll: Greet all customers who approach the Front Desk; Check-in arriving guests and check-out departing guests in the most efficient manner possible, following all established procedures and poli ...
-
Front Desk Agent
1 week ago
ABC Investments and Management Company Charlotte, United States**NEW HOTEL OPENING SOON** · **Home2 Suites by Hilton Northlake** · FRONT DESK CLERK · Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and ...
-
Front Desk Agent
5 days ago
Midas Hospitality Charlotte, United StatesJob Description · Job DescriptionFront Desk Agent- Courtyard: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. ...
-
Front Desk Agent
4 days ago
Holiday Inn Express and suites Southend Charlotte, United StatesJob Description · Job DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. · Responsibilities: · Register and assign rooms to guests · Confirm phone and online rese ...
-
front desk agent
1 week ago
Sage Hospitality Resources, LLP Charlotte, NC, United StatesWhy us? · UNC Charlotte Marriott is excited to be adding a guest service agent to our welcome team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey. · #workwhereYOUBELONG. · We are a warm and wel ...
-
Front Desk Agent
1 week ago
Hospitality Ventures Charlotte, United States** Front Desk Agent** · ** Holiday Inn Express & Suites Charlotte - Ballantyne, Charlotte, NC** · **Who this job will appeal to** · A team player with a great with a smile and who absolutely LOVES people · **What you will be doing** · You will help to create a an Excellent a ...
-
Front Desk Agent
2 days ago
White Lodging Charlotte, United StatesWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's w Front Desk, Agent, Leadership ...
-
Front Desk Agent
1 week ago
free-classifieds-usa Charlotte, United States****Front Desk Agent / Night Auditor PM - Marriott Hotels **** · Price: Check with seller · Published date: January 24, :24 · Modified date: January 24, 2022 · Charlotte, North Carolina, United States · Advertisement · Live Fully at Marriott International #1 Leader in Hospi ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Charlotte, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
5 days ago
Midas Hospitality Charlotte, United StatesJob Description · Job DescriptionFront Desk Agent- Courtyard: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. ...
-
Front Desk Agent
15 hours ago
Aimbridge Hospitality Charlotte, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Charlotte, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Service Desk Agent
1 week ago
TEKsystems Charlotte, United StatesJob Description · Job DescriptionDuration · 6 · Duration Unit · Month(s) · Req Description · Description · These are true Service Desk openings in a call center environment. · 100% Phone Support · Acts as the routine contact point, receiving and handling requests for support. Res ...
-
Front Desk Agent
1 week ago
Midas Hospitality Charlotte, United StatesJob Description · Job DescriptionFront Desk Agent- Aloft: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · S ...
-
front desk agent
1 week ago
The Ballantyne Charlotte, NC, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
Front Desk Agent - Charlotte, United States - The Ballantyne
Description
Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors.
Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.
Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte.The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas.
Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors.
The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.
For more information, visit Northwood's website atJob Description
The newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community The ideal candite has excellent people skills, a strong work ethic and passion for hospitality.
What you will be doing...
*Monitor daily room inventory and availability to optimize occupancy and rate
*Multitask with guest interactions, phone calls, email, chat portals, vendor interactions.
*Apply creative thinking, problem resolution and service recovery as needed
*Follow key control policy
*Serve guest "We proudly Brew" Starbucks beverages
*Support the Bistro during peak hours
*Maintain clean and inviting lobby the market
*Attend daily smart start meetings and monthly team meetings
*Drive shuttle within business park as needed
*Execute all duties in compliance with brand standard
*Follow safety and emergency procedures
*Perform other duties as assigned to support guest satisfaction
What the requirements are
Education
*Flexible schedule, able to work evenings, weekends holidays
Skills and Experience (Preferred)
*Work experience in Front desk position or the hospitality industry
*Previous Marriott experience/Fosse experience
We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.