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    Service Advisor - San Francisco, United States - Mazda San Francisco

    Mazda San Francisco
    Mazda San Francisco San Francisco, United States

    1 week ago

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    Description
    Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees.

    With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand.

    Multiple Advisors have been promoted into Service Manager roles across our 4 stores.

    Our new, updated facilities and showrooms located in beautiful downtown San Francisco is home to repeat customers creating large volume in both Sales and Service.

    Along with the highest compensation in the Bay Area, the incentives we offer beat all competition. We have invested 70 years worth of commitment to our brand and customers, let us now invest in you. We are growing and need top talent to progress with us. Apply today for an exciting position as a Mazda Service Advisor.


    What We Offer:
    Brand new service facility

    5 Day Work Week

    Paid Holidays

    Paid Vacation

    401K

    Vision / Dental / Health Insurance

    Bonus Incentives

    Paid Training

    Tuition Reimbursement for ASE Certification

    Paid Uniforms

    Great Culture

    Promote From Within - Advancement into Management opportunities


    RESPONSIBILITIES:
    Meet with customers and determine their needs for repair and/or service to their Mazda vehicles

    Increase customer satisfaction by building customer relations

    Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations

    Monitor the progress of each vehicle throughout the day, and updating customers frequently

    Increase profitability by maximizing sales & execute retail promotions

    Responsible for overseeing the technician working on customer's' vehicle including their time management/efficiency, parts ordering, job completion times

    Oversee and participate in quality control

    Participate in the development and documentation of Standard Operating Procedures as appropriate


    REQUIREMENTS:
    High School Diploma or equivalent

    Accredited training in service advisor skills, customer satisfaction and quality control

    Automotive service advisor experience preferred, specifically with Mazda

    Ability to concentrate and accomplish tasks despite interruptions

    Ability to perform a variety of tasks simultaneously

    Must be willing to submit to a background check & drug screen

    We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business needs.

    #J-18808-Ljbffr
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