Jobs
>
Odessa

    Guest Service Representative - Odessa, United States - SWHM Southwest Hospitality Management Inc.

    SWHM Southwest Hospitality Management Inc.
    SWHM Southwest Hospitality Management Inc. Odessa, United States

    1 week ago

    Default job background
    Description

    **Job Purpose:** To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

    **Job Responsibilities:**

    Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.

    Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.

    Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.

    Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.

    Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.

    Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.

    Take the initiative to greet guests in a friendly and warm manner.

    If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.

    May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.

    Other duties as assigned.

    **Job Skills:**

    Speak clearly and listen carefully.

    Use personal judgment and specialized knowledge to give information to people.

    Communicate well with many different kinds of people.

    Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.

    Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

    **Job Qualifications:**

    **Education**

    HS Diploma or equivalent.

    **Experience**

    Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

    **Licenses/Certifications**

    N/A

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.



  • Brenntag Odessa, United States

    Our team in Odessa currently has an opening for a Customer Service Representative · YOUR ROLE & RESPONSIBILITIES · Job Summary: · The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on custome ...


  • Elevate Acquisitions Inc Odessa, United States

    The Customer Service Representative role within our firm works solely with potential consumers by enlightening them of our client's daily offerings along with new promotional opportunities for the consumer. In this position, you will be responsible for building client relations, ...


  • Elevate Acquisitions Inc Odessa, United States

    Job Description · Job DescriptionThe Customer Service Representative role within our firm works solely with potential consumers by enlightening them of our client's daily offerings along with new promotional opportunities for the consumer. In this position, you will be responsibl ...


  • Heritage-Crystal Clean Odessa, United States

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excell ...


  • Hoerbiger Wien Gmbh Odessa, United States

    **Customer Service Representative - Odessa, TX** · **Tasks** · HOERBIGER Service Inc. is currently seeking a Customer Service/Warehouse Representative to join our team in Odessa, TX. · This position works as a liaison between the Customer and HOERBIGER, as well as executes all ...


  • Family Dollar Odessa, United States

    Family Dollar S GRANT AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...


  • Complex Community Federal Credit Union Odessa, United States

    Job Description · Job DescriptionWork directly with members assisting in the following activities: · Opening/Closing Accounts · Check Orders · Stop Payments · Wires · Debit Card Issuing · ACH Transfers · and other similar activities · ...


  • COMPLEX COMMUNITY FEDERAL CREDIT UNION Odessa, United States

    Work directly with members assisting in the following activities: · Opening/Closing Accounts · Check Orders · Stop Payments · Wires · Debit Card Issuing · ACH Transfers · and other similar activities · Floater - this position "floats" from branch to branch when the branch needs e ...


  • KLINGER GPI Odessa, United States

    Customer Service Representative I · KLINGER GPI is looking for an hourly, non-exempt, full-time (40+ hours per week) Customer Service Representative I to add to our Odessa, TX team. We will train you on our ERP system and give you all the tools that you will need to succeed. If ...


  • KLINGER GPI Odessa, United States

    Job Description · Job DescriptionCustomer Service Representative I · KLINGER GPI is looking for an hourly, non-exempt, full-time (40+ hours per week) Customer Service Representative I to add to our Odessa, TX team. We will train you on our ERP system and give you all the tools th ...


  • Caliber Collision Repair Services Odessa, United States

    Service Center. Odessa. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and ex Customer Service Representati ...


  • ISPC Odessa, United States

    **RESPONSIBILITIES**: · Manage large amounts of incoming calls · Identify and assess customers' needs to achieve satisfaction · Keep records of customer interactions, process customer accounts and file documents · Follow communication and compliance procedures, guidelines and pol ...


  • System One Odessa, United States Paid Work

    System One is actively recruiting for an Account Service Representative for a permanent position located in Odessa, TX working onsite. · The Account Service Rep's primary responsibility is to manage company inventory at customer sites and the delivery of company products to cust ...


  • Web Direct Brands, Inc Odessa, United States

    **Job description** · **Assist customers in diagnosing issues with their products. Assist reps with product issues so they can assist customers more efficiently, and proactively create self-service solutions for customers, duties, and responsibilities.** · **Duties**: · - Provide ...


  • Odessa College Odessa, United States

    Position Details · Position Information · Working Title Health Careers Customer Service Representative/CPR Coordinator Position Status Department Continuing Education General Summary · Odessa College Continuing Education is seeking a dedicated and customer-oriented individual to ...


  • TEXAS VETERANS COMMISSION Odessa, United States

    TVC - Rural Veterans Career Advisor (CP) - (Veteran Services Representative I Organization · :TEXAS ...


  • Weatherford San Francisco, United States Permanent

    Overview · Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, servic ...


  • Spherion Odessa, United States TEMPORARY

    Our team of Logistics Dispatchers is growing in Pasco County · Odessa, FL, US | Full Time | $16.00 Per Hour | Temp-to-Hire · Various schedules available: Weekends with Two-Week Days Off | **Recruiter/s will cover available schedules during interview** · We are looking to add 2 - ...


  • Signature Flight Support Midland, United States

    · Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tui ...


  • Platinum Companies Midland, United States Part time to Full time

    Job Profile Summary: · Welcome and acknowledge all guests in a professional manner in accordance with Company and Brand standards. Responsible for ensuring guest satisfaction and product quality standards are met via guest check in, check out, room reservations, changes and canc ...