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Dinan

    ServiceNow Architect - McLean, United States - Avance Consulting

    Avance Consulting
    Avance Consulting McLean, United States

    2 weeks ago

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    Human Resources
    Description

    Job Description

    Must Have Experience

     Solutioning and Design the ITOM solution using industry best practices.

     Advise, design and configure integration solutions between ServiceNow and other CMDB tools.

     Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions

     Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

     Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

     Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

     3rd party software integrations with ServiceNow

     Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

     MID Server management experience

     Experience in multiple ServiceNow implementations

     Lead the configuration and customization of ServiceNow instances.

    Good to have Experience

     Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

     Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS,PaaS, multi-tenancy, and automation

     Understanding of Application and Technology Portfolio Management

     Experience with discovery technologies (ADDM, TADDM, UD, etc.)

     Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

     Experience of custom applications development

     Experience in working on Performance Analytics

     Design and modification of ServiceNow Service Portal.

     Domain Separation and designing the Process and data flow within various domains

     Knowledge of LDAP/Active Directory/SSO.

     Review existing set up and provide best practice recommendations inline with the OEM

     Monitor health, usage and compliance of ServiceNow systems.

     Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

     Experience with HTML coding and Jelly script strongly preferred

     Experience with scripting in ServiceNow (Business Rules, UI Pages, UIMacros, etc.) Excellent collaboration skills including analysis,brainstorming, communication, teamwork.

     Self-starter and innovator.

    Academic and Professional Experience

    Professional

     5+ years of experience with ServiceNow required

     8+ years of experience with IT Industry required

    Academics

     Certification as ServiceNow System certified administration

     CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

     Certified Implementation Specialist- ITSM

     ITIL Foundations certification is preferred.

     Bachelor's degree or equivalent combination of education and experience.

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