Business Analyst - Harrisburg, United States - Crescens

Crescens Harrisburg, United States

4 weeks ago

Description

Job title: Business Analyst

Location: Harrisburg, PA

Duration: 13+ months

Type: contract

Job Description :

The contractor's primary responsibilities will be to manage specific components and/or initiatives that support Client IT systems and users.
While this contractor will be playing a significant role in the support of subject matter experts for the future Child Welfare Case Management (CW CM) System, this contractor will also in the help the Systems Section within the Systems and Data Management Division to manage functionality of IT systems which are currently overseen by this unit, and are anticipated to become part of the future CW CM solution.
This includes but is not limited to, the Chile Welfare Information System (CWIS), the data collection system utilized for providing data for the Federal Adoption and Foster Care Reporting System (AFCARS) requirements, and the Title IV-E QA Invoicing System.
The contractor is responsible for supporting subject matter experts in development user requirements, reviewing project deliverable and performing user acceptance testing as it pertains to legacy systems and the future CW CM system, as a thorough understanding of the current IT systems that will be replaced by CW CM will be essential to the success of the CW CM.

TASKS TO BE PERFORMED:

Plan, organize, prioritize, and manage multiple initiatives across the Client project team.
Manages submission and tracking of system defects and change requests
Conducts meetings and/or follow-up sessions with stakeholders as needed in order to gain necessary detailed understanding of relevant business processes. Assists the Data Management Section of the SDMU as needed with tasks relevant to the CW CM initiative.
Able to use the Commonwealth Service Now incident reporting system for incident and request tracking and processing.
Able to lead/facilitate meetings or workgroups in-person and/or virtually as assigned.
Able to develop and facilitate presentations in-person and/or virtually as assigned.
Able to develop responses to public/media/stakeholder/federal inquiries as assigned. Able to work in a team environment.
7 years' experience in developing business, functional and user.

Required Skills:

Experience in developing business, functional and user requirements for IT systems.
Knowledge of business analysis process, principles, practices, and techniques.
Excellent written and verbal communication skills.
Must be fluent in English and be able to be clearly understood over the phone.
Experience performing similar work in the Child Welfare or other Human Services Field.
IIBA certification.

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