-
Representative, Customer Service
1 week ago
Soho Studio LLC Inwood, United StatesTilebar is a rapidly expanding company that is revolutionizing the tiles industry in the United States by implementing cutting-edge technology, innovative practices, and a distinctive product line. We aim to reshape the way homeowners shop for tiles and home decor. With an ambiti ...
-
Velocity Solutions Crestview Hills, United StatesTo strengthen our team, we are currently looking for: · Customer Service Representative - Inside Sales · Due to the high demand for our products and the sustainable growth of our company, we need support in various areas. · The company is well positioned and has established an ou ...
-
Customer service representative
2 weeks ago
Neptune Enterprises Erlanger, KY, United States FreelanceAre you ready for a change of course? The wild and creative team of a unique company is looking for people who can take the reins empathetically and turn fleeting ideas into concrete successes. We are looking for you as a salesperson (m/f/d) even without formal training at our lo ...
-
Customer Service Representative
1 week ago
Phoenix Technologies Groesbeck, United StatesElis is Europe's leading expert in textile services. With more than people at 440 locations in 29 countries, we ensure that the supply concepts of approximately customers worldwide run smoothly. This is an impressive achievement that deserves respect. · In Germany and Austria, we ...
-
Customer Service Representative
2 weeks ago
Eclipse Technologies Lockland, OH, United States FreelanceAs a joint venture between Deutsche Bank and ManpowerGroup, we have been successfully filling vacancies in the banking, finance, and insurance industry since 1998. · Our client is a renowned financial service provider and is currently seeking a **Customer Service Representative ( ...
-
Customer Service Representative
6 days ago
Pediatric Home Service Covington, United StatesPediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As aleader in home health care, we help kids achieve their best lives at home and in their communities while providing our empl ...
-
Customer Service Representative
14 hours ago
Handyman Connection Covington, United StatesHandyman Connection - JobID: [Customer Service Representative] As a Customer Service Representative at Handyman Connection, you'll: Provide excellent customer service; Manage time and responsibilities to include scheduling, customer support, job tracking, billing, staff communica ...
-
customer service representative
1 week ago
Family Dollar Covington, United StatesFamily Dollar MADISON AVENUE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
customer service representative
6 days ago
Family Dollar Newport, United StatesFamily Dollar MONMOUTH ST #B [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
Route Service Representative
1 week ago
Packerland Rent-A-Mat, Inc. Butler, United States_** · - * $500.00 ATTENDANCE BONUS AFTER 90 DAYS · - * **_ · Do you prefer to work independently? Are you OK with physical work? Our Route Service Rep position may be your ideal job · Packerland Rent-A-Mat, Inc. is currently seeking an individual for a Route Service Rep. The job ...
-
Customer Service Representative
1 week ago
Protective Life Covington, United States???? **Privacy Notice** · **Customer Service Representative** · Covington, KY / Customer Experience Contact Center / Full Time We help protect our customers against lifes uncertainties. Regardless of where you work within the company, youll be helping provide protection and pea ...
-
Patient Service Representative
1 week ago
Alfasigma USA Covington, United States** Patient Service Representative** · **Job Category****:** Customer Service/Customer Service Management **Requisition Number****:** PATIE001746 Showing 1 location **Job Details** · **Description** · Alfasigma USA is seeking a Patient Services Representative (PSR) who will be ...
-
Customer Service Representative
6 days ago
Prysmian Group Newport, United StatesACCOUNT REPRESENTATIVE - Purpose:Responsible for identifying customer needs and developing solutions to meet those needs, with the end purpose of increasing sales for specific areas. Major Responsibilities:Main focus of position is promoting and sell Customer Service Representati ...
-
Customer Service Representative
4 days ago
Quipt Home Medical Newport, United StatesJob Description · Job DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. · Position: Customer S ...
-
Customer Service Representative
5 days ago
Prysmian Group Newport, United StatesJob Description · ACCOUNT REPRESENTATIVE · Purpose: · Responsible for identifying customer needs and developing solutions to meet those needs, with the end purpose of increasing sales for specific areas. · Major Responsibilities: Main focus of position is promoting and sellin ...
-
Customer Service Representative
3 days ago
Prysmian Group Newport, United StatesJob Description · ACCOUNT REPRESENTATIVE · Purpose: · Responsible for identifying customer needs and developing solutions to meet those needs, with the end purpose of increasing sales for specific areas. · Major Responsibilities: · Main focus of position is promoting and selling ...
-
Customer Service Representative
4 days ago
Quipt Home Medical Newport, United StatesJob Description · Job DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the Durable Medical Equipment Industry. We are looking for driven individuals to come and grow with us. · Let's start with ...
-
Customer Service Representative
2 weeks ago
BlueWave Solutions Mason, OH, United States Freelance**Customer Service Representative (m/f/d) Sales Support** · Permanent | Independent work | Family-like work environment · **Your responsibilities**: · - Processing orders and managing them in the inventory system · - Acting as a liaison between customers and production · - Handli ...
-
Customer Service Representative
2 weeks ago
Orion Innovations Cedar Grove, IN, United States Freelance**Join our team at Cedar Grove, IN and start your career in sales** · **Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sal ...
-
Customer Service Representative
2 weeks ago
Redwood Ventures Lake Lorelei, OH, United States Freelance"Contrust is a medium-sized industrial insurance broker and risk consultant located in Lake Lorelei, OH. With 20 years of experience, we serve our commercial and industrial clients both nationally and internationally through our global network. As a family-owned business in its s ...
Customer Service Representative - Covington, United States - Alfasigma USA
Description
** Customer Service Representative**
**Job Category****:** Customer Service/Customer Service Management **Requisition Number****:** CUSTO001747 Showing 1 location **Job Details**
**Description**
Alfasigma USA is seeking a Customer Service Representative (CSR) who will support Brand Direct Healths (BDH) patients by providing exceptional customer service through effective verbal and written communication, resulting in successful interactions with patients and prescribers.
**KEY FUNCTIONS:**
Provides an elevated level of service that demonstrates a passion for excellence in customer service
Addresses customer inquiries accurately and efficiently
Researches and resolves issues in a timely manner
Identifies patients needs quickly and accurately
Supports sales teams as requested
Achieves daily inbound and outbound call requirement based on daily expectations
Handles all calls in accordance with company standards courteously and professionally
Establishes rapport and builds trust while assisting patients, physicians and internal departments
Uses services and available resources to meet customers needs
Escalates issues as necessary
Meets dialogue requirements according to Quality Assurance guidelines
Demonstrates regular and reliable attendance
**REQUIREMENTS:**
High School diploma or equivalent required
1-2 years of customer service or sales experience preferred (such as personal banking, real estate or a combination of retail sales, restaurant and other business experience)
1-3 years of call center experience preferred, preferably in service/sales-oriented environment
Ability to learn new skills and technology at a fast pace
Bi-lingual in Spanish desired
Healthcare or pharmacy experience desirable
Evident work ethic; ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment
Able to work under pressure and effectively manage stress
Excellent organizational, time management, and problem-solving skills
Excellent written, verbal and interpersonal communication skills
Proficient with Microsoft Office Suite (intermediate Word, Excel, Power Point, and Outlook)
Business process, problem identification, analysis and resolution management skills
**Brand Direct Health**, a subsidiary of Alfasigma USA, Inc., is our mail order pharmacy operations responsible for delivering services and prescription products to our patients and healthcare providers through a convenient and customer service focused process.
**Alfasigma USA, Inc. offers:**
**Competitive Compensation:**
+ Paid on the job training
+ Total earnings potential can range from $12/hr -$18/hr (inclusive of commissions)
+ Uncapped commissions which are subject to the employees ability to perform the job
**Comprehensive Benefits:**
+ Comprehensive benefits package: Medical, Dental, and 401K
+ Paid time off and holidays *(potential 30 days of time away from work in the first year of service, dependent on date of hire)*
+ Tuition reimbursement available for eligible employees
**Eight hour shifts available between 7:00 am to 5:30 pm, Monday through Friday**
**WHO WE ARE:**
Alfasigma USA is the local affiliate of the Italian based pharmaceutical company, Alfasigma. The company was formed, in 2015, as a result of the merger between two historic Italian pharmaceutical companies, Alfa Wassermann and Sigma-Tau. Alfasigma is a leading Italian pharmaceutical company focused on prescription drugs, over-the counter (OTC) and nutraceutical products and has a presence in 90 countries.
Alfasigma USAs main goals are to improve the health and quality of life of patients by finding solutions to treat specific patient populations, expand our existing portfolio and bring new products into the US market. We strive to be a strong healthy company in a strong healthy world.
Alfasigma USA is headquartered in Covington, LA., has a manufacturing plant in Shreveport, LA., a mail order pharmacy call center in the Covington location and an established national salesforce. In addition, a commercial operations hub opened in 2018 in Bedminster, NJ.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)