- Schedule appointments in the 10e11 eCR system using the corresponding visit type with a goal of optimizing productivity for all providers, for both in person and telehealth visits.
- Enter patient information into system for new and established patients.
- Communicate across departments to ensure work is complete.
- Respond to emails/calls from clients and staff concerning schedule changes.
- Maintain a friendly, positive demeanor over the phone and answer all questions asked.
- Schedule and confirm appointments for intake, and treatment on the appropriate provider's calendar.
- Obtain and verify insurance eligibility prior to appointment.
- Make sure patient demographic information is up to date.
- Alert counselors and providers when the patient has arrived for check-in.
- Work with medical staff to coordinate appointments for physical intakes, annual physicals, reinstatements and transportation.
- Reconcile provider calendars at the end of day; reschedule no-shows and provider cancellations with a goal of rescheduling within the same week if applicable.
- Ensure follow up appointments are scheduled as requested by provider.
- Answer phone calls and route messages to appropriate staff.
- Perform other tasks and special projects as assigned by the direct supervisor.
- High School graduate or Equivalency Diploma.
- Spanish speaking preferred.
- Experience working with a substance use disorder population preferred.
- Lived experience either with substance use disorder or mental health.
- Computer proficiency; Windows, Microsoft Word, etc.; previous EHR experience preferred.
- Exceptional customer service and phone etiquette, excellent written and verbal communication skills.
- Must be able to have compassionate attitude towards clientele.
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Knowledge of medical office management systems and procedures.
- Excellent time management skills and ability to multi-task and prioritize work.
- Social perceptiveness and service oriented.
- Must be able to maintain the normal standard of ethics, conduct and organizational policies in job related activities.
- Willing to modify plans and behavior when necessary to meet a goal.
- Must be able to establish priorities and a course of action for handling multiple tasks.
-
Medical Secretary
3 weeks ago
NYU Langone New York, United StatesJob Description · NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, ...
-
Medical Secretary
1 week ago
Greenwich House New York, United StatesTitle: Secretary/Medical Receptionist · Department: Center for Healing · Job Location: 190 Mercer Street · Job Status: Full-Time · Availability: M-F, 6:45am-1:45pm, rotating Saturday · FLSA: Exempt · About Greenwich House: · Founded in 1902 as a settlement house to help New Yo ...
-
Medical Secretary
2 weeks ago
Ingleton Dermatology PC New York, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Great Work Environment · Job SummaryJoin our dynamic Dermatology Team as a Medical Secretary and become an essential member of our esteemed cosmetic and medical dermatology practice, specializing in individ ...
-
Medical Secretary
1 day ago
Mount Sinai Hospital New York, United StatesJob Description · Provides secretarial support to physicians and surgeons in a faculty practice setting. This administrative role is fully in-clinic, no remote and will be responsible for scheduling, insurance verifications, checking patients in and out, managing provider outlook ...
-
Senior Medical Secretary
1 week ago
PSG Global Solutions New York, United StatesKforce has a client in NYC that is seeking a Senior Medical Secretary. The Senior Medical Secretary is responsible for assisting physicians with patient care, administrative, and organizational tasks as they relate to patient flow and the conveyance Medical, Senior, Secretary, Pa ...
-
Senior Medical Secretary
2 weeks ago
Weill Cornell Medical College New York, United StatesTitle: Senior Medical Secretary · Location: Upper East Side · Org Unit: Human Capital and Communications · Work Days: Monday-Friday · Exemption Status: Non-Exempt · Salary Range: $ $28.79 · *As required under NYC Human Rights Law Int Salary range for this role when Hired for NYC ...
-
Senior Medical Secretary
1 week ago
Weill Cornell Medical College New York, United StatesTitle: Senior Medical Secretary · Location: Upper East Side · Org Unit: Patient Care · Work Days: Monday-Friday · Exemption Status: Non-Exempt · Salary Range: $ $28.79 · *As required under NYC Human Rights Law Int Salary range for this role when Hired for NYC Offices · **Position ...
-
Medical Secretary
5 days ago
Halifax Health Hospice Orange City, United StatesOverview: · **Halifax Health - Hospice** is seeking a **Medical Secretary.** · Summary: · The Hospice Medical Secretary performs departmental tasks to support the Patient Care Coordinator (PCC) and clinical interdisciplinary group (IDG) members. Responsibilities include clerical/ ...
-
Medical Secretary
1 week ago
DONIA LLC New York, United States**Summary**:We are seeking a Medical Secretary to perform various office duties · **Job Title**:Medical Secretary** · **Location: New York, NY 10004** · **Target Work Schedule: Wednesday to Thursday 8:00AM to 5:00PM** · **Target Duration/End Date: June 2026** · **Description of R ...
-
Medical Secretary
1 week ago
NYU Langone Health New York, United States**NYU Langone Health** is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's h ...
-
Medical Secretary
2 weeks ago
NYU Langone New York, United States**NYU Langone Health** is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's h ...
-
Medical Secretary
2 days ago
Ingleton Dermatology PC New York, United States**Benefits**: · - 401(k) · - 401(k) matching · - Bonus based on performance · - Competitive salary · - Employee discounts · - Flexible schedule · - Free uniforms · - Health insurance · - Paid time off · - Profit sharing · **Benefits/Perks** · - Competitive Compensation · - Great ...
-
Medical Secretary
2 weeks ago
Greenwich House New York, United States**Title**: Secretary/Medical Receptionist · **Department**: MMTP · **Job** **Location**: 190 Mercer Street · **Job** **Status**: Full-Time · **Availability**: Monday-Friday, 6:45am-1:45pm, rotating Saturday · **FLSA**: Non-Exempt · **About Greenwich House**: · Founded in 1902 as ...
-
Medical Secretary
1 week ago
Mount Sinai Health System New York, United StatesProvides secretarial and clinical support to physicians and surgeons in a faculty practice setting. · **Responsibilities** · 1. May schedule appointments for patients. · 2. Take detailed clinical phone messages for physician or advanced allied healthcare provider. · 3. Acquire in ...
-
Medical Secretary #Full Time
1 day ago
61st Street Service Corporation New York, United States Full timeJob Summary: · We are seeking a skilled and organized Medical Secretary to join our healthcare team. As a Medical Secretary, you will play a vital role in providing administrative support to medical staff and ensuring smooth operations within the medical facility. Your responsibi ...
-
Medical Secretary #Full Time
1 day ago
61st Street Service Corporation New York, United States Full timeJob Summary: · We are seeking a detail-oriented Medical Secretary to join our healthcare team. The Medical Secretary will be responsible for managing patient records, scheduling appointments, and assisting with administrative tasks in a medical office setting. · Job Responsibilit ...
-
Medical Secretary #Full Time
1 week ago
61st Street Service Corporation New York, United States Full timeJob Summary: · We are seeking a dedicated Medical Secretary to join our healthcare team. The Medical Secretary will be responsible for handling administrative tasks, managing patient records, scheduling appointments, and ensuring the smooth operation of the medical office. · Job ...
-
Medical Secretary #Full Time
4 weeks ago
61st Street Service Corporation New York, United States Full timeJob Summary: · The Medical Secretary will provide daily administrative support to the physicians of the Lung Transplant Program. · Job Requirements: Greeting patients in a professional and friendly manner. · Answering phones in a professional manner, take accurate phone messages ...
-
Medical Secretary #Full Time
1 day ago
61st Street Service Corporation New York, United States Full timeJob Summary: · The Medical Secretary will be responsible for assisting with the day-to-day operations of a high volume practice. · Job Responsibilities:Schedule surgical cases and secure the operating room. · Maintain, manage, and distribute physician schedules to the practice, c ...
-
Medical Secretary #Full Time
1 day ago
61st Street Service Corporation New York, United States Full timeJob Summary: · The Medical Secretary will be responsible for assisting with the day-to-day operations of a high-volume practice. · Job Responsibilities:Maintain, manage, and distribute physician schedules to the practice, clinic staff and administration · Answer phones and direct ...
Medical Secretary - New York, United States - Greenwich House
Description
Title: Secretary/Medical ReceptionistDepartment: MMTP
Job Location: 190 Mercer Street
Job Status: Full-Time
Availability: Monday-Friday, 6:45am-1:45pm, rotating Saturday
FLSA: Non-Exempt
About Greenwich House:
Founded in 1902 as a settlement house to help New York's increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.
Position Summary
The Secretary/Medical Receptionist is responsible to coordinate patient appointments, manage schedules, and check in patients. Provide exceptional support to both patients and providers that contribute to customer satisfaction and smoother operational flow of the front office.
Primary Responsibilities:
To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties.
COVID-19 Vaccination Requirement:
As of October 29, 2021, we are requiring all Greenwich House and Barrow Street Nursery School new hires to be fully vaccinated against COVID-19 prior to the start date.
Equal Employment Opportunity (EEO)
Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee's actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran's status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit
