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Southfield

    Appointment Coordinator - Southfield, United States - Michigan Orthopaedic Surgeons PLLC

    Michigan Orthopaedic Surgeons PLLC
    Michigan Orthopaedic Surgeons PLLC Southfield, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Who We Are

    As the largest and most comprehensive orthopaedic team in the state, we've combined the medical expertise of the state's finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

    Why Join Us?

    Interested in orthopaedics? See why it's worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we're looking for skilled and enthusiastic individuals to apply today

    Duties and Responsibilities

    • Work with patients/physicians/callers in a polite and helpful manner to book appointments, enter demographic data, insurance information and any other relevant information into the EMR system. Reschedule patient appointments when necessary and relays messages to staff.
    • Follow up on patients who are missing necessary information.
    • Answers telephone, screens calls, takes messages, and provides information.
    • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
    • Supplement office staff when requested and is receptive to additional assignments/projects as delegated by supervisor.
    • Maintain a positive demeanor with patients, peers, supervisors and physicians, especially when receiving feedback or direction.
    • Assist staff members when necessary in a positive and professional manner to ensure the patients receive the utmost in care.
    • Perform work with accuracy to minimize error correction by other staff members.
    • Double check data entry to ensure the correct information has been entered into the EMR system.
    • Organize and prioritizes work to make sure projects are completed in a timely and efficient manner. Stay abreast of and complies with all state and federal laws including HIPAA, ADA, OSHA, and FLSA.
    • Any and all other duties as assigned.

    Education, Experience, Licenses, and Certifications

    • High school diploma or general education degree (GED); plus a minimum of one year work experience, preferably in a medical office setting.
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