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Front Desk Manager - Southfield, United States - Vascular Centers of America
Description
Are you ready to embark on a fulfilling journey where you can make a real difference in people's lives? Look no further Vascular Centers of America is not just a medical facility; we're a beacon of hope and healing for those battling leg pain caused by Peripheral Arterial Disease (PAD). Our unwavering commitment to excellence sets us apart, and our dedicated medical staff brings decades of expertise and passion to the forefront of healthcare.
Why Join Us?
Make an Impact: At Vascular Centers of America, every day presents an opportunity to positively impact the lives of our patients.
Innovative Environment: Join a team that embraces innovation and is committed to staying at the forefront of medical advancements.
Supportive Culture: Experience a supportive and collaborative work environment where your contributions are valued and celebrated.
Career Growth: We prioritize the professional growth and development of our team members, offering opportunities for advancement and ongoing training.
Above-Average Pay: Enjoy competitive compensation that exceeds industry standards.
Comprehensive Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Life Insurance
What Personality Would Be A Good Fit For Our Company?
At Vascular Centers of America, we value individuals who bring good cheer and a positive attitude to the office every day. We're looking for team members who work hard, bring energy to their tasks, and thrive in a fast-paced environment. If you're someone who enjoys being on your feet all day, loves interacting with patients, and brings a friendly and positive demeanor to your work, you'll fit right in with us
Responsibilities:
Operational Oversight: Manage daily front desk operations including patient check-in/out, appointment scheduling, and inquiries.
Staff Supervision: Lead and train front desk personnel, ensuring adherence to protocols and standards.
Patient Flow Coordination: Collaborate with medical staff to optimize patient flow and minimize wait times.
Administrative Management: Handle administrative tasks such as recordkeeping, insurance verification, and payment processing.
Issue Resolution: Address patient concerns promptly and professionally, aiming for swift resolution and improved satisfaction.
Regulatory Compliance: Ensure compliance with healthcare regulations, privacy laws, and organizational policies.
Process Optimization: Identify areas for efficiency improvement and implement strategies accordingly.
Communication: Maintain clear communication channels with patients, staff, and management.
Facility Maintenance: Supervise upkeep of reception area to ensure cleanliness and organization.
Qualifications:
Experience: Minimum 2 years as a Front Desk Manager or lead medical receptionist in a healthcare setting.
Leadership: Demonstrated leadership skills with the ability to motivate and guide staff.
Customer Service: Strong focus on patient satisfaction and positive experiences.
Organization: Exceptional organizational abilities, adept at multitasking and prioritization.
Communication: Effective verbal and written communication skills.
Problem-Solving: Proven ability to address issues efficiently and find effective solutions.
Technical Proficiency: Proficient in computer systems, EMR software, and office applications.
Knowledge: Familiarity with medical terminology, healthcare regulations, and insurance processes.
Collaboration: Ability to work well within a multidisciplinary team.
Join us at Vascular Centers of America, where your passion for healthcare meets endless opportunities for growth, fulfillment, and spreading happiness
