- Monitors all facets of the equipment fleet program to ensure that our client's performance standards are maintained, and contracted service levels are consistently met.
- Engages our client and/or third-party resources to anticipate and prevent problems, as well as to remedy problems as they occur.
- Acts as a supporting interface to all client locations for management of performance issues.
- Monitors the parts and supplies procurement and distribution program, as well as an onsite inventory of key parts and supply items, including waste toner bottles.
- Monitors Call / Support Center activity to ensure service response requirements are met and that parts arrive in support of dispatched service technicians at the appropriate place and time.
- Coordinates and tracks equipment moves, removals, and installations.
- Manages the collection of periodic meter readings, including review and validation.
- The Helpdesk / On-Site Administrator will work closely with our customer to integrate with the chosen helpdesk ticketing platform.
- Proactively manages proper configuration including set-up of consistent workflow scanning settings for all locations. For example, Dynamic Host Configuration Protocol (DHCP) and Media Access Control (MAC) Address.
- Proactively manages firmware version prior to installation of new and swapped multifunctional devices to ensure ease of implementation. Maintains / updates the Supplier Fleet Management databases and generates / distributes appropriate periodic reports.
- Acts as an advocate for the client in all matters concerning the fleet and provides analysis, reporting and other support as required.
- Prior experience managing equipment fleet implementations.
- A+ Certification.
- Software / Server experience.
- Experience with printers and multifunctional devices on Local Area Networks.
- You will have access to all the support staff and tools from suppliers to manage the day-to-day operations of the client's equipment and software.
- Must complete and adhere to our customer's standards for annual Compliance training. This training is scheduled in advance and typically requires approximately 8-20 hours to complete and covers such topics as Genoa security, HIPAA rules, workplace ethics, code of conduct and other related topics.
- You will be equipped with mobile devices that will alert them to a service call or request for support to be dispatched from our Call Center.
- After implementation, supplier will collaborate with our client on a continual basis to review the Helpdesk / On-Site Administrator job duties and provide recommendations for improvement based on advanced technology tools for delivery and transparency of services in real time.
- Competitive compensation (hourly compensation and applicable overtime).
- Comprehensive benefits offerings (including medical, dental, vision, life insurance).
- Retirement Plan - 401k.
- Paid holidays, personal choice days, and paid time off.
- A culture that offers flexibility and a healthy work life balance.
-
Field Craft Recruiter
3 weeks ago
Wanzek Construction Hockley, United StatesOverview: · **Responsibilities**: · **Recruiting**: · - Open requisitions as requested by leadership and/or HR Business Partner · - Perform screening of applicants, assessment of their skill level/fit for roles and route appropriately · - Execute onboarding of new employees to in ...
-
Acute Registered Nurse
1 week ago
Fresenius Medical Care Lubbock, United States Full timePOSITION FEATURES: · This position is in a Texas Dept. of Correctional Justice facility, background screen necessary for credentialing purposes at Montford Prison. · PURPOSE AND SCOPE: · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation ...
-
South Plains College Levelland, United StatesPosition Information · Job Title Program Coordinator and Instructor in Diesel Service Technology Department LEVL - Industrial Technology Employment Status FT Full-Time Full Time/Part Time Full Time Benefits Yes Months per Year 9 months Job Description · SUMMARY · Position conduct ...
-
patient services specialist onsite
3 weeks ago
Providence Health & Services Levelland, TX , USA, United StatesProvidence is calling a Patient Services Specialist who will work onsite within Texas only. · Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for schedul ...
-
Providence Health & Service Levelland, United StatesJob DescriptionProvidence is calling a Patient Services Specialist who will work onsite only.Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for schedule ...
-
Providence Health & Service Levelland, United StatesJob Description · Providence is calling a Patient Services Specialist who will work onsite only. · Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for ...
-
Principal - Middle School
3 weeks ago
Floydada Independent School District Levelland, United StatesPrimary Purpose:Direct and manage overall campus operations. Responsible for leadership of the campus instructional program ensuring high standards of instruction and student achievement, compliance with district policies, application of instructional programs, and effective oper ...
-
Providence Service Levelland, United StatesProvidence is calling a Patient Services Specialist who will work onsite only. · Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unsche ...
-
Providence Service Levelland, United StatesDescription · Providence is calling a Patient Services Specialist who will work onsite only. · Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for schedu ...
-
Principal - Middle School
3 weeks ago
Floydada Independent School District Levelland, United StatesPrimary Purpose: · Direct and manage overall campus operations. Responsible for leadership of the campus instructional program ensuring high standards of instruction and student achievement, compliance with district policies, application of instructional programs, and effective o ...
-
Infrastructure System Engineer
5 days ago
Solaris Solutions Terry, United StatesInfrastructure System Engineer (m/f/d) · Do you enjoy supporting customers on-site and want to have a lot of flexibility in your working hours? · Then become part of my client's dynamic team in the Freiburg area. · Tasks: · Installation, configuration, and maintenance of IT infra ...
-
Temporary Customer Service Assistant
5 days ago
Diamond Dynamics Ropesville, TX, United States Freelance**Responsibilities**: · - You will advise our customers and handle customer inquiries regarding online pick-up, product returns, exchanges, repairs, and purchase processing (cashiering) - with passion, customer orientation, and competence · - You will perform administrative tasks ...
-
Aurora Ventures Spade, United States InternshipSHIPCompany Description · At Bosch, we shape the future with high-quality technologies and services that inspire enthusiasm and improve people's lives. Our promise to our employees is rock solid: we grow together, enjoy our work, and inspire each other. Welcome to Bosch. · Robert B ...
-
Security employee
5 days ago
Matrix Dynamics Brownfield, TX, United States FreelanceFull-time | temporary | Job number: · The **Klinik-Service Frankfurt am Main GmbH** is a company of the University Hospital Frankfurt am Main. We are responsible for the reprocessing of medical devices, security services, external cleaning, and winter services. · Your tasks · - ...
-
HVAC Sr Controls Technician
2 weeks ago
Johnson Controls International Lubbock, United StatesBe part of the future · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we'll give you the space and opportunities to grow and su ...
-
Asst/Assoc/Full Professor
2 weeks ago
InsideHigherEd Lubbock, United StatesExtended Job Title · Asst/Assoc/Full Professor - General Pediatrics · Org Level 1 · Texas Tech Univ Health Sciences Ctr · Org Level 7 · Pedi Administration Lbk Genl · Position Description · Recognized as a "Great College to Work For - Honor Roll," TTUHSC provides much more than ...
-
Legal Assistant
2 weeks ago
McWhorter Cobb and Johnson LLP Lubbock, United StatesCompany Description · McWhorter, Cobb and Johnson, LLP. · Role Description · This is a full-time on-site role for a Legal Assistant at McWhorter Cobb and Johnson LLP located in Lubbock, TX. The Legal Assistant will be responsible for legal document preparation, providing administ ...
-
General Dentist Needed- Lubbock Texas
2 days ago
Familia Dental Lubbock, United StatesGeneral Dentist Needed- Lubbock Texas · Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. · Are you looking for a new opportunity to be a part of a successful and growing organization where you can grow profess ...
-
Practice Coordinator
2 weeks ago
10046 Sound Inpatient Phys Inc (SIP) Lubbock, United StatesJob Description · Job DescriptionAbout Sound: · Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-pl ...
-
Positions in Hospital Medicine for Newborn
1 week ago
Texas Tech University Health Sciences Center Lubbock, United States· Our hospital medicine division is comprised of 11 pediatric hospital medicine physicians. We provide coverage for inpatient pediatric services at Covenant Children's Hospital, University Medical Center Childrens Hospital, and Trustpoint Rehabilitation Hospital. · As a Pediatr ...
Helpdesk / On-Site Administrator - Levelland, United States - Xerox
Description
& RequirementsPress space or enter keys to toggle section visibility
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience.
Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce.
From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done.
Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.
Learn more at and explore our commitment to diversity and inclusion.Overview:
Dahill, A Xerox Company, is seeking a full-time, dedicated, customer service-oriented Helpdesk / On-Site Administrator (OSA) to support our customers, in Lubbock County, TX.
The Helpdesk / On-Site Administrator is a full-time dedicated resource who will be responsible to oversee the fleet of printers for the customer, will assist with general account management responsibilities including monitoring and support by using the tools and processes to ensure timely supply (toner) delivery, accurate service response and other support provisions.
The Helpdesk / On-Site Administrator manages business document output devices (printers and multifunctional devices) and software at our client's location(s) with a focus on maximizing uptime, utilization and user satisfaction while minimizing costs.
They will assist other site team members in developing, implementing, and managing ongoing site operations.Responsibility:
Qualifications:
How We Set You Up for Success:
What We Offer: