- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on "no show" patients daily.
- Communicate patient's problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community-based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
-
Front Desk Receptionist
3 weeks ago
Port Charlotte Cardiology Port Charlotte, United StatesFront Desk Recptionist · **Responsibilities**: · - Greet and welcome patients and visitors in a friendly and professional manner. · - Answers and responds to all calls in a professional manner. Takes accurate messages and ensures that the messages are delivered to the appropriate ...
-
Front Desk Receptionist
3 days ago
Continuum Healthcare, PA Port Charlotte, United StatesWe're looking for a Front Desk Receptionist to join our team. EMR experience a must, Athena Health a huge plus. Must be familiar with medical terminology, medications, and all aspects of a medical office. Some medical billing a plus. Hours are 7:30am to 4:00pm. · Pay: $ $17.00 pe ...
-
Front Desk Receptionist
2 weeks ago
Dot Group USA Placida, United StatesOverview: · We are seeking a friendly and customer-oriented Front Desk Receptionist to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and ensuring a positive experience at our office which enc ...
-
Front Desk Receptionist
2 weeks ago
Allergy & Arthritis Treatment Centers, LLC Port Charlotte, United StatesJob Description · Job DescriptionJob Summary: We are seeking a friendly and organized front desk medical · receptionist to join our team at Allergy & Arthritis Treatment Centers, LLC. · The ideal candidate will have excellent communication skills, be · detail-oriented, and have e ...
-
Front Desk Receptionist
1 week ago
DNA Comprehensive Therapy Services Port Charlotte, United StatesJob Description · Job DescriptionDescription:Come grow with us Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we're expanding quickly We believe in providing high-quality, accessible care to our patients and a ...
-
Front Desk Receptionist
3 weeks ago
Biospine Institute Fort Myers, United StatesThe Biospine Institute specializes in the ever-evolving field of mínimally invasive spine surgery. We have an immediate opening for the front desk at our Ft. Myers location. Bilingual highly preferred, great at multitasking, and a phenomenal team player. You are professional, pos ...
-
Front Desk Receptionist
6 days ago
Palisades Endodontics Fort Lee, United States**About us** · Palisades Endodontics is a small business in Fort Lee, NJ. We are professional, agile, professional and our goal is to Provide 5 Star exceptional service to our highly anxious patients. · Our work environment includes: · - Modern office setting · - Food provided · ...
-
Front Desk Receptionist
3 weeks ago
Palmercare Chiropractic Cape Coral Cape Coral, United StatesHello there, · This is a part time position. The hours are Monday 8AM-3PM and also Wednesday 8AM-7PM · **Company Overview: Mama's Chiropractic** is a thriving chiropractic practice located in Cape Coral, dedicated to improving the health and wellness of our community and speciali ...
-
Front Desk Receptionist
3 weeks ago
Bayfront Health - Port Charlotte Port Charlotte, United StatesAt ShorePoint Health, we've cultivated an environment that nurtures professional development, promotes a sense of ownership, and naturally empowers every member of the team to align their professional purpose with our fundamental mission. We recognize the power to deliver the hig ...
-
Front Desk Receptionist
3 weeks ago
Community Health Systems Port Charlotte, United StatesCommunity Health Systems - JobID: f8cc62e2-490d-4437-9e16-f2d5fc847f3f [Medical Office Assistant] As a Receptionist at CHS, you'll: Serve as the first point of contact for all patients, other doctors and visitors; Assume responsibility for patient check-in process, check-out coll ...
-
Medical Front Desk Receptionist
3 weeks ago
Eastern Medical Center Fort Myers, United StatesJob Overview: · We are seeking a skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing front desk and administrative support in a medical office setting. Your primary goal will be to ensure efficient patient ...
-
Medical Front Desk Receptionist
1 week ago
Cranio Associates Fort Lee, United States**Front Desk Receptionist** · **Duties**: · - Greet and welcome patients in a friendly manner · - Confirming Appointments · - Distributing electronic faxes · - Scanning documents · - Greet and welcome patients in a friendly manner · - Answer phone calls, take messages, and direct ...
-
Office Front Desk Receptionist
1 week ago
Cargor Enterprise Cape Coral, United StatesSchedule: · - 8 hour shift · - Monday to Friday · **Education**: · - Associate (preferred) · **Experience**: · - Microsoft Office: 1 year (required) · - Administrative experience: 2 years (required) · Work Location: In person ...
-
Front Desk Receptionist/assistant
6 days ago
Yoanna Flight School, Inc Fort Myers, United StatesJob Summary: · **Responsibilities**: · - Greet and welcome guests in a professional and friendly manner · - Answer and direct phone calls using proper phone etiquette · - Manage inquiries from clients, visitors, and employees · - Perform data entry tasks with accuracy and efficie ...
-
Medical Receptionist/Front Desk Coordinator
3 weeks ago
Fitness Quest Physical Therapy Port Charlotte, FL, United States Full timeFitness Quest, a leader in outpatient physical therapy, is seeking a Medical Receptionist/ Front Desk Coordinator at our *Port Charlotte, FL* location. This is a full-time, full-benefit opportunity. · Monday-Friday 8:00am-5:00pm · entering confidential patient demographics and ...
-
Medical Receptionist/Front Desk Coordinator
2 weeks ago
Fitness Quest Physical Therapy Port Charlotte, United States Full timeFitness Quest, a leader in outpatient physical therapy, is seeking a Medical Receptionist/ Front Desk Coordinator at our *Port Charlotte, FL* location. This is a full-time, full-benefit opportunity. · Monday-Friday 8:00am-5:00pm · Duties for the position include: · Patient check- ...
-
Medical Receptionist/Front Desk Coordinator
3 weeks ago
Fitness Quest Physical Therapy Port Charlotte, United StatesFitness Quest, a leader in outpatient physical therapy, is seeking a Medical Receptionist/ Front Desk Coordinator at our *Port Charlotte, FL* location. This is a full-time, full-benefit opportunity. · Monday-Friday 8:00am-5:00pm · Duties for the position include: · Patient check- ...
-
Medical Receptionist/Front Desk Coordinator
3 weeks ago
Fitness Quest Physical Therapy Port Charlotte, FL, United States Full timeFitness Quest, a leader in outpatient physical therapy, is seeking a Medical Receptionist/ Front Desk Coordinator at our *Port Charlotte, FL* location. This is a full-time, full-benefit opportunity. Monday-Friday 8:00am-5:00pm Duties for the position include: Patient check-in/ch ...
-
Home Goods Cabinets and Tile Cape Coral, United StatesJob Overview: · **Experience**: · - Previous experience in customer service is preferred but not required. · - Billingual skills are a must (English/Spanish) · - Familiarity with front desk operations and well with technology · - Excellent phone etiquette and communication skills ...
-
Front Desk Receptionist
2 weeks ago
Elite Staffing Partners Fort Myers, United States*Elite Staffing Partners is looking for organized Front Desk Receptionist to join our team. * · Monday to Friday · 8:00 a.m.-5:00 p.m. · This position will cover a wide variety of responsibilities, including Front Desk/Reception, scanning, and filing case files, processing mail, ...
Front Desk Receptionist - Port Charlotte, United States - DNA Comprehensive Therapy Services LLC
Description
Come grow with us Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.
Our goal is to hire
you - the best talent - to support our mission and allow you to grow with us.
We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture.
Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care.
Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.
Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.
When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.
JOB DESCRIPTION SUMMARY:
As Front Desk Receptionist with Elite DNA Therapy, your primary responsibilities are to oversee the daily operations of the front desk.
This would include greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Bilingual Preferred:
Fluent in Spanish.
Requirements
OTHER REQUIREMENTS:
EDUCATION AND EXPERIENCE REQUIRED:
This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program.
We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
To apply visit