Front Desk Receptionist - Placida, United States - Dot Group USA

Description

Overview:
We are seeking a friendly and customer-oriented Front Desk Receptionist to join our team.

As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and ensuring a positive experience at our office which encompasses four construction industry companies.

Responsibilities:

• Greet and welcome customers with a warm and friendly demeanor
• Determine which company/services the customer needs help with
• Assist customers with checkin and checkout processes for concrete crushing facility
• Run ScaleHouse software for incoming and outbound concrete
• Answer phone calls and direct inquiries to the appropriate department
• Maintain a clean and organized front desk area
• Provide information about our entire group of company to encourage sales across brands
• Daily customer invoicing through Quickbooks
• Using scheduling system for rock deliveries and dumpster service
• Other clerical duties such as filing

Skills Needed:

• Previous experience in a front desk or customer service role preferred
• Excellent phone etiquette and communication skills
• Strong customer service skills with the ability to handle difficult situations professionally
• Strong work ethic and team mentality
• Multilingual or bilingual skills are a plus. Increase pay rate available for fluency.

Paid vacation provided after one year.


Pay:
$ $22.00 per hour


Work setting:

• Inperson

Education:

• High school or equivalent (preferred)

Experience:

Customer Service: 1 year (preferred)


Language:

• Spanish (preferred)
• Russian/Ukranian (preferred)

Ability to Commute:

• Placida, FL required)

Work Location:
In person