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Customer Service Representative
3 days ago
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Customer Service Representative
1 day ago
Randstad North America, Inc. Johnston, United StatesAre you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring Customer Service Representative to join their team Customer Service, Customer Ser ...
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Customer Service Representative
2 days ago
RI Temps, Inc. Johnston, United StatesJob Description · Job DescriptionThe Customer Service Representative I will provide exceptional service to our policyholders and agents in a broad range of requests with minimal supervision. This is accomplished by gathering information via phone and email and educating our custo ...
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Customer service representative
2 hours ago
Randstad Johnston, United StatesAre you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring Customer Service Representative to join their team in Johnston. As an Customer Se ...
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Customer Service Representative
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Customer Service Representative- Access
1 week ago
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Weekend Member Service Representative
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Customer Service Representative- Access
5 days ago
Citizens Johnston, United StatesDescription · When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transf ...
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Customer Service Representative- Access
2 days ago
Citizens Johnston, United StatesWhen theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance ...
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call center customer service representative
5 days ago
Randstad Johnston, United Statescall center customer service representative. · johnston , rhode island · posted today · job details · summary · $19 - $20 per hour · temporary · high school · category business and financial operations occupations · referenceAB_ · job details · Are you interested in advanc ...
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Call Center Customer Service Representative
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Customer Service Call Center Representative
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Customer Service Representative
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Software Galaxy Systems Johnston, United StatesHours and Work Schedule · Hours per Week: 40 hours · Work Schedule: 3:30 pm - 12:00 am (night) · Must work 1 weekend day. · Position Summary: · Act as advocate on behalf of the applicant/customer in order to ensure that a high level of customer service is delivered within th ...
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Call Center Customer Service Representative
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Veterans Sourcing Group Johnston, United States**REQUIREMENT DETAILS** · **Job Title: Customer Service Representative** · **Location: Johnston, RI- ONSITE** · **Pay Rate: $20/hr on W2** · **Duration: 3-month contract with Possible extension** · **Hours: 3:30pm-12am; Must work 1 weekend day** · **Need to be on Camera during Tr ...
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Case Administrator
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Case Administrator
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American Arbitration Association Inc. Johnston, United States Full timeDescription · Overview: · Looking for an exciting opportunity in the legal industry? We have the perfect job for you Our team of dedicated professionals is looking for a Case Administrator to work with us on arbitration and mediation cases. · As part of our team, you will have ...
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Account Associate
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Glenn Waterhouse - State Farm Agent Johnston, United States Full timePosition Overview · State Farm Insurance Agent located in Johnston, IA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Glenn Waterhouse - State Farm Agent, you will build and develop customer relationships within the commun ...
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Sr Corporate Treasury Auditor
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Logistics Specialist/Delivery
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Sr. Electrical Services Specialist
4 days ago
Siemens Industry, Inc. Johnston, United States Full timeSenior Electrical Services Specialist– Des Moines · Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next ...
call center customer service representatives - Johnston, United States - Randstad
Description
call center customer service representatives.johnston , rhode island
posted 8 days ago
job details
summary
$19 - $20 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4532554
job details
Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are seeking Call Center Customer Service Representatives to join their team in Johnston.
As a Call Center Customer Service Representative you will be working on the Point of Sale financing team for some of the largest retailers.
You will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
If you believe in giving white glove customer service then this is the role for you.salary:
$19 - $20 per hour
shift:
First
work hours: 8 AM - 12 AM
education:
High School
Responsibilities
As a Call Center Customer Service Representative, Job Duties Include:
Identify & respond to customer inquiries by actively listening in order to determine their needs.
Provide accurate information to customers as it relates to credit decisions based on applications submitted.
Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers' expressions of dissatisfaction in our system of record.
Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements.
Adhere to all Call Quality and Operational standards and expectations
Skills:
2+ years experience providing world class customer service in Retail Banking.
Ability to organize as well as the capability to manage multiple tasks simultaneously.
Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations.
The hours for this position are 12:00 pm - 8:30 pm Monday through Friday.
Apply Today for this fast paced Call Center Customer Service Representative role
The essential functions of this role include:
working weekends
Skills
Consumer Lending Service
Consumer Lending
Customer Service Rep
Call Center Rep
Retail Banking
Consumer Banking
Call Center Support
Customer Service
Commercial Lending
Client Services
Customer Satisfaction
Problem Solving
Quality Assurance
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Follow-up
Customer support
Mid Day Shift
Call Center
Qualifications
Years of experience: 2 years
Experience level:
Entry Level
Randstad is a world leader in matching great people with great companies.
Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.get in touch
we are here to help you with your questions.
BS
becky statkus smith
