- • Schedule and dispatch technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs
- • Responsible for taking incoming calls and help schedule services based on customer needs
- • Operate and manage a multi-line telephone system, prioritizing and organizing calls according to urgency
- • Use ServiceTitan to schedule appointments, as well as adding to and inputting customer information
- • Create, receive and issue dispatch tickets for service requests and scheduling approved repairs/recommendations
- • Relay information to and from customers, technicians, management, or other interested parties
- • Provide inside support to sales representatives as needed
- • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field
- • Basic data entry when needed
- • Happy calls / customer surveys
- • Assist Office & Service Manager as directed
- • Help resolve any customer issues regarding their account(s)
- • Communicate with prospective customers by telephone, text and email
- • Three years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
- • Proactive & accountable
- • Self-motivated, fast learner and highly organized multi-tasker with attention to detail
- • Excellent communication and customer service
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Dispatcher
3 weeks ago
Total Comfort Cooling and Heating Macon, United StatesJob Description · Job DescriptionAre you interested in working with a great team where you will be appreciated? If you are an effective communicator, team player and a result driven person then we have the perfect job for you – HVAC Dispatcher We are looking to hire a quality ind ...
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Transportation - Dispatcher
1 week ago
Bibb County School District Macon, United StatesThe Bibb County School District is now accepting applications for the school year. Official Title: Dispatcher CPI Code: Department: Transportation FLSA Status: GR035 Reports To: Director of Transportation Evaluation: Summary Description of Classification: This position serves as ...
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911 Dispatcher
5 days ago
Lake County Baldwin, United States Part time**Applicants MUST be willing to work any shift, including weekends, holidays, and overtime as the Lake County Central 911 Dispatch (LCCD) is a 24-hour/7 day-a-week operation.** · **KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**: · - Must be able to type accurately and efficiently wit ...
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Loving Special Needs Caregiver Wanted
4 days ago
Aurora Solutions Macon, GA, United States Freelance**You are welcome with us** · We are looking for **you** for our clients in Hamburg as an **empathetic Heilerziehungspfleger** (m/f/d). · **What awaits you**: · - Benefit from above-average pay and a permanent employment contract · - Look forward to joint Christmas parties, flexi ...
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General Maintenance Technician
5 days ago
Cook Out Restaurants Macon, United States*Oversee multiple locations to provide a safe, clean, and well maintained environment. · *Maintain good relationships with Cook Out employees, managers, and corporate staff. · *Satisfy all work orders and requests from the corporate office in North Carolina in a timely manner · * ...
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Dispatcher
2 weeks ago
Sunbelt Rentals Warner Robins, United StatesJoin Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast flee ...
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Dispatcher
2 weeks ago
Sunbelt Rentals, Inc. Warner Robins, GA, United StatesJoin Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet ...
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Dispatcher 1st Shift
2 weeks ago
Pratt Industries Warner Robins, United StatesJob Description · Job Title: Logistics Manager · Reports To: Regional Manager · JOB DUTIES INCLUDE: Ensure on-time delivery to all customers · Communicate and coordinate with customer service · Manage, operate a SAFE, clean and courteous fleet · Manage company drivers · Manage ...
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Regional Truck Driver Owner Operator
1 week ago
Gulf Winds International savannah, Georgia, , United StatesJoin the GWI Driver League as CDL-A Owner Operator. · Regional Routes Open for Owner Operators in Atlanta - Savannah, GA. · Join the Gulf Winds Driver LeagueAt Gulf Winds, we value YOU. With consistent work, top pay & a commitment to flexibility, let your miles take you further ...
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csr (hvac)
2 weeks ago
Classified Macon, United StatesJob DescriptionJob Description · Position: HVAC Customer Service Rep · Location: Macon, GA · Responsibilities: · Dispatch Services: Efficiently schedule and dispatch HVAC technicians to service calls, ensuring timely response and resolution for customers. · Coordination: Communic ...
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CDL Driver
3 weeks ago
Waste Management , Inc. Macon, United States** CDL Driver - Commercial Front End Loader** · **** · New **Pay Range:** $21.42 $30.25/hour (dependent on experience & ASE certifications) **We Are Committed to Growth:** 100% tuition paid for benefits eligible employees and their family, and established career progression. ** ...
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Commercial Class A Truck Drivers
3 weeks ago
Brown Trucking Macon, GA, United StatesThe Brown Trucking driver experience is unique in every way From incredibly flexible home time to unmatched dispatcher support and competitive weekly pay, our drivers are given the resources to excel on their own terms, both on AND off the road. Your transportation career deserve ...
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Communications Officer
3 weeks ago
Atrium Health Macon, United States Full timeJob Description · Job Summary · Responsible for the protection of life and property in and around Atrium Health Navicent facilities and for the enforcement of hospital rules, regulations and procedures. May be responsible for badge creation and administration. · Essential Func ...
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Truck Driver
1 week ago
Cherokee Brick Jackson, United StatesDump Truck Driver · Reports to · Dispatcher · Job Description · Summary/Objective · The commercial truck driver position is expected to work as a valued member of the shipping and receiving operations. This job consist primarily of operating a commercial tractor and trailer o ...
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Animal Services Field Officer Supervisor
2 weeks ago
Baltimore County, MD Baldwin, United States**Salary** · - $ $42.27 Hourly**Location** · Manor Road Baldwin MD 21013, MD**Job Type** · - NON MERIT**Job Number** · - NM **Department** · - HHS/ANIMAL SERVICES, COMMUNICABLE DISEASE AND ENVIRONMENTAL HEALTH**Opening Date** · - 05/13/2024**Closing Date** · - Continuous**DESCRIP ...
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HVAC Office Assistant
1 week ago
CertiTemp Macon, United StatesMust have experience working for a HVAC company. Dispatch experience is a plus. · Job Summary: · We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will be responsible for performing various administrative tasks to ensure the sm ...
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Class-A CDL OTR Lease Purchase
3 days ago
TransForce Inc. Macon, United StatesJob Info · Job Location: Macon, GA · Route Type: OTR · Equipment: Tanker · Transmission Type: Automatic · Job Requirements · CDL Class: CDL A · Experience: 0+ (includes CDL students) · Hazmat Required · Additional Information · CompensationWeekly Average Gross $5,000-$6,000 (pote ...
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Warehouse Administrator
3 weeks ago
Jamtek Electrical, LLC Macon, United StatesWe are seeking a highly organized and detail-oriented Warehouse Administrator to join our team. The successful candidate will be responsible for overseeing the day-to-day administrative tasks of our warehouse operations, ensuring efficient and effective management of inventory, s ...
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Communications Officer
3 weeks ago
Atrium Health Macon, United States Full timeOverview · Job Summary · Responsible for the protection of life and property in and around Atrium Health Navicent facilities and for the enforcement of hospital rules, regulations and procedures. May be responsible for badge creation and administration. · Essential Functions · P ...
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Truck Driver/CDL-A
2 days ago
Truck with Jed Logistics Macon, United StatesJob Description · Job DescriptionHiring immediately for Class A Driver · Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits and great schedules. Come work for a great company that takes pr ...
Dispatcher - Macon, United States - Total Comfort Cooling and Heating
Description
Job Description
Job DescriptionDispatcher -
Are you interested in working with a great team where you will be appreciated? If you are an effective communicator, team player and a result driven person then we have the perfect job for you – HVAC Dispatcher We are looking to hire a quality individual that is interested in a long-term opportunity and who is eager to learn and improve their skills.
Total Comfort is a fast-growing company driven by integrity and quality workmanship and we are searching for a Dispatcher/CSR to join our fun, fast-paced and busy team.
Essential Job Duties:
Requirements & Qualifications: