- Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
- Completes and documents all governmental, regulatory, financial, and contractual forms in accordance with procedure, and ensures documents are scanned/saved to correct location and are legible.
- Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients.
- Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
- Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Also utilizes system work queues as a daily part of the registration process to minimize errors.
- High school graduate or equivalent.
- Associates or Bachelor's degree in Arts/Business is preferred.
- Must complete EPIC Cadence and Prelude training & must pass exam upon completion of training.
- Proficiency in computer skills, including Microsoft Office.
- Customer-service oriented and proficient in written & oral communications.
- Familiarity with medical terminology.
- Incumbent will be required to work every other weekend/as needed, three (3) out of six (6) holidays as needed, and rotating scheduling/shifts based on department staffing needs.
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patient access representative - Rocky Mount, NC , USA, United States - UNC Health Care
Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Patient Access Representative is responsible for the Patient Access functions including, but not limited to, facility-based scheduling, pre-registration, registration, insurance verification, pre-certification, and financial clearance under the direction of the Supervisor and Revenue Cycle Director.
Responsibilities:
Other information:
Job Details
Legal Employer:
Nash Hospitals
Entity:
Nash UNC Health Care
Organization Unit:
NGH Registration Discharge
Work Type:
Full Time
Standard Hours Per Week: 40.00
Work Assignment Type:
Onsite
Work Schedule:
Day Job
Location of Job:
NASH HC
Exempt From Overtime:
Exempt: No
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
