Optician - Middletown, United States - Simon Eye Associates

Simon Eye Associates Middletown, United States

1 week ago

Description

Simon Eye and Center for Advanced Eye Care are partner practices with a combined 27 Optometrists, 8 Ophthalmologists, and 150 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.

As an Optician you will sell, fit, and dispense eyewear to our patients while ensuring they receive the high level of customer service and patient centered care that has made us the most trusted eye care provider in Delaware.

What You'll Do:

Educate patients on all aspects of materials, adaption and product care; help patients make choices that fit their medical needs as well as lifestyle preferences
Assist patients with frame selection; Measure and specify frame orders.
Provide honest and informed feedback regarding benefits of various lenses and frames
Perform accurate fittings for eyeglasses based on facial measurements and prescription specifications; operate necessary technology and equipment
Place frame orders according to company policy, using all available technologies
Perform adjustments and repairs for patients
Contact patients when there are delays for their eyewear orders
Maintain a clean and orderly frame style area
Assist doctors with glasses progress evaluations
Work directly with vendors on order issues
Stay current on vendor product updates, programs, promotions, etc.

What You'll Need:

At least 2 years experience in a fast-paced optical environment
Outstanding written and oral communication skills; ability to communicate effectively to team members and customers
Superior relationship management and interpersonal skills
Meticulous attention to detail
Demonstrated excellence in customer service
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and up to two Saturdays per month to meet patient needs

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