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Orrville

    Dairy Queen Grill - Orrville, United States - BellStores Inc

    BellStores Inc
    BellStores Inc Orrville, United States

    2 weeks ago

    Default job background
    Description
    Job Details

    Level
    Experienced

    Job Location
    OH Orrville Dairy Queen Orrville, OH

    Position Type
    Full-Time/Part-Time

    Education Level
    None

    Travel Percentage
    None

    Job Shift
    Any

    Job Category
    Restaurant - Food Service

    Description

    POSITION TITLE: DQ Grill & Chill Shift Leader

    REPORTS TO: Dairy Queen Manager

    STARTING RATE: Negotiable based on experience

    JOB FUNCTIONS:
    • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
    • Enthusiastically greet and welcome fans to the Dairy Queen brand
    • Strive to exceed fan expectations and deliver fan first service through timely and quality service
    • Assist in the management of specific areas of the DQ restaurant during scheduled shifts
    • Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
    • Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
    • Ensure that the restaurant is properly organized and staffed
    • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
    • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
    • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
    • Models performance standards for all team members and work stations
    • At all times exhibit a genuine passion for excellence
    • Perform other duties as assigned by management
    Qualifications

    REQUIREMENTS:
    • Minimum 6+ months of high volume quick service restaurant experience required
    • High School diploma or equivalent
    • Must be capable of supervising specific areas of the Dairy Queen business in a fast-paced environment
    • Strong knowledge and application of safe food handling practices
    • Highly organized and detail oriented
    • Work well under pressure packed situations while maintaining a great attitude
    • Comfortable standing for entire shift and able to lift 50 pounds
    • Exhibit good manners, proper personal hygiene, and promptness
    • Have fun and maintain a positive attitude at all times
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