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Bolivar

    Dairy Queen Shift Leader - Bolivar, United States - BELL STORES INCORPORATED

    BELL STORES INCORPORATED
    BELL STORES INCORPORATED Bolivar, United States

    6 days ago

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    Description

    POSITION TITLE:
    DQ Grill & Chill Shift Leader


    REPORTS TO:
    Dairy Queen Manager


    STARTING RATE:
    Negotiable based on experience


    JOB FUNCTIONS:
    Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
    Enthusiastically greet and welcome fans to the Dairy Queen brand
    Strive to exceed fan expectations and deliver fan first service through timely and quality service
    Assist in the management of specific areas of the DQ restaurant during scheduled shifts
    Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
    Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
    Ensure that the restaurant is properly organized and staffed
    Create and maintain a positive, safe, clean, and inviting environment for fans and team members
    Calmly solve fan concerns and embrace Dairy Queens service recovery standards
    Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
    Models performance standards for all team members and work stations
    At all times exhibit a genuine passion for excellence
    Perform other duties as assigned by management


    REQUIREMENTS:
    Minimum 6+ months of high volume quick service restaurant experience required
    High School diploma or equivalent
    Must be capable of supervising specific areas of the Dairy Queen business in a fast-paced environment
    Strong knowledge and application of safe food handling practices
    Highly organized and detail oriented
    Work well under pressure packed situations while maintaining a great attitude
    Comfortable standing for entire shift and able to lift 50 pounds
    Exhibit good manners, proper personal hygiene, and promptness
    Have fun and maintain a positive attitude at all times
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