- Provides customer service to internal and external customers; addresses and resolves customer questions as able and refers complex inquiries, requests, or complaints to appropriate staff.
- Receives incoming mail (stamps, distributes, pre-audits), distributes to various staff as needed.
- Composes routine correspondence; proofreads and edits; enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
- Manages financial operations for the department including the collection and processing of all monies received for all programs, Wellness Center memberships, bus trips, and donations.
- Responsible for accounts payables for the Senior Center. Inputs purchase orders for the Senior Center; reviews and verifies all invoices associated with the purchase order to ensure accuracy. Runs report and submits to Administration.
- Processes payroll for part-time and full-time employees. Inputs timesheets and verifies hours, wages and project codes.
- Receives and processes program and member registrations daily. Sends out texts, emails, and voicemails for program reminders, confirmations, or cancellations.
- Compiles program information for the Senior Center monthly newsletter and is responsible to create and prepare newsletter for printing; coordinates mass mailings.
- Works with the Senior Center and Wellness Coordinators to prepare Senior Board documents. This includes preparing the agendas, transcribes and types minutes and monthly reports, and distributes data to appropriate people.
- Prepares billing statements for non-paid participants, businesses, sponsors and service organizations. Prepares billing statements for supplies and materials used by outside departments, organizations and school district. Responsible for outstanding bills and receiving payments by the end of the fiscal year.
- Responsible for the maintenance of MySeniorCenter computer registration program software and the Senior Center website and social media.
- Maintains electronic, paper filing, and record systems to provide easy access to records and information; provides retention of records as required by Department and County policies.
- Provides support of administration projects, organizing/streamlining and editing content of assigned documents and procedures.
- Assists in compiling financial data to assist in budget preparation for the department and monitors expenditures against the approved budget.
- Composes and distributes program news releases and publicity photos to local media venues.
- Updates Senior Center website and social media accounts.
- Assists with programs as needed; assists staff with computer, clerical, office and registration procedures.
- In absence of Senior Center Coordinator, assists Wellness Coordinator in overseeing the operation of the department.
- Other duties as assigned.
- High School Diploma or equivalent and two (2) years of progressively responsible administrative experience.
- Associate's degree from a certified college or university in Office Management preferred.
- This work involves occasional lifting of up to 25 pounds within a limited range for access to storage boxes; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
- Work has standard vision requirements.
- Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
- Hearing is required to perceive information at normal spoken word levels.
- Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
- Work has no exposure to environmental conditions.
- Work is generally in a moderately noisy office setting (e.g. business office, light traffic).
- A Paid Time Off (PTO) program for time away from work
- Paid holidays
- High Deductible Health Insurance through Dean Health with an associated Health Savings Account
- Life insurance
- Retirement benefits through Wisconsin Retirement
- Additional, Optional Benefits:
- Deferred Compensation programs
- Dental
- Vision insurance
- Other supplemental insurance
- Yes
- No
- None
- 1 year or less
- 2 to 3 years
- 4 to 5 years
- More than 5 years
- Did not complete highschool
- High school diploma or equivalent
- 2 year or Tech school degree
- Undergraduate degree or higher
- 34 words or less
- 35-44 words
- 45-54 words
- 55 words or more
- I have no experience with payroll.
- I have input payroll for 1-4 employees.
- I have input payroll for 5 employees or more.
- None/Limited.
- Beginner - create letters, basic formatting, create tables.
- Intermediate - create templates, mail merge, complex tables, labels.
- Advanced - footnotes, graphic effects, Macro commands.
- None/Limited.
- Beginner - data entry, simple charts, tables, SUM/AVERAGE.
- Intermediate - lookup functions, advanced charts, pivot tables, SUMFIS.
- Advanced - array functions, VBA/Macros, Power Pivot, scenarios
- None/Limited.
- Beginner - create text box, create page layout, use templates, insert clipart.
- Intermediate - WordArt, create brochure, manipulate graphics, insert photos.
- Advanced - save files in multiple formats, create labels, catalog merge.
- None/Limited
- Beginner - create a new presentation, add text box, insert clipart.
- Intermediate - add a background graphic, prepare a handout, add transitions.
- Advanced - insert sound file, link to a video clip, create a custom presentation theme.
- None/Limited
- Beginner - create emails, attach files, create signatures, move messages to folders.
- Intermediate - print calendars, set default signature, create meeting invitations.
- Advanced - recurring meetings, request read receipts, add/remove columns.
- None/Limited
- Beginner
- Intermediate
- Advanced
- None/Limited
- Beginner - purchase orders, invoicing, basic accounting.
- Intermediate - key invoices into A/P software, run reports, reconcile differences
- Advanced - checks, W-9, tax exemption, business accounts, complete A/P process
- None/Limited.
- Beginner - Facebook account, upload photos, group events, messenger.
- Intermediate - update privacy settings, Twitter, Instagram, upload videos.
- Advanced - track customer use, surveys, payments, link to website.
- Yes
- No
-
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Description
Salary: $ $26.69 HourlyLocation : Senior Center th Street Monroe, WI
Job Type: Full-Time
Job Number: 2024SCA
Department: Senior Center
Division: Senior Center
Opening Date: 05/01/2024
Closing Date: 5/19/2024 11:59 PM Central
Summary of Position
This position performs a variety of responsibilities, administrative duties and provides responsive, courteous, and efficient customer service in support of Senior Center operations for the general government functions of the City.
WORK SCHEDULE
This is a non-exempt position. Office hours are typically 7:30 am to 4:00 pm with a 30-minute break.
Duties and Responsibilities
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
MINIMUM REQUIRED QUALIFICATIONS
PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor.
Brittney Rindy
City Administrator
1110 18th Avenue
Monroe, WI 53566
Phone:
Fax:
01
Throughout the following supplemental questions, you may be asked to provide a written answer. Please do not answer with a response similar to "please see application." Do you understand this statement?
How many years of full-time general office and clerical experience do you have? Please be certain this is reflected in your application.
What is your highest level of education completed?
How many words can you type per minute? Use a website such as to ensure you answer the following question accurately.
Indicate which statement accurately reflects your skill will payroll processes and procedures.
Tell us about your experience with payroll.
07
Indicate your level of skill with Microsoft Word.
Indicate your level of skill with Microsoft Excel.
Indicate your level of skill with Microsoft Publisher.
Indicate your level of skill with Microsoft PowerPoint.
Indicate your level of skill with Microsoft Outlook.
Tell us how you used each of these computer programs and where?Microsoft WordMicrosoft ExcelMicrosoft PublisherMicrosoft PowerPointMicrosoft OutlookOther Programs/Software
13
Indicate your level of experience with producing advertising such as flyers, posters, newsletters, and program guides?
Describe your experience producing advertising such as flyers, posters, newsletters, and program guides.
15
Indicate your level of experience with accounts payable/receivable.
Describe your experience with accounts payable/receivable.
17
Indicate your experience on updating websites and social media sites.
Describe your experience with working on websites and social media sites.
19
Tell us about any work experience you have with handling cash.
20
Tell us about any work experience you have with customer service. Provide details on counter or reception desk experience, handling customers over the phone, handling multiple customers, etc.
21
Tell us about any customer service experience you have working with adults 55 and older.
22
Tell us about any work experience you have working in a busy office environment. For example, how you handle priorities and deadlines.
23
How did you find out about this job opening?
24
Can you provide a copy of your resume, cover letter, and references to
