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    Workforce Development Program Manager - Tacoma, United States - COPE Health Solutions

    COPE Health Solutions
    COPE Health Solutions Tacoma, United States

    2 weeks ago

    Default job background
    Description
    The Program Manager

    independently maintains

    the day-to-day operations

    at one of

    our Health Scholar sites

    , located within one of our hospital or ambulatory care center clients

    .

    The Program Manager serves as a vital link between

    Health Scholar

    program participants

    , our internal team,

    and the client

    ,

    ensuring

    program operations run smoothly

    .

    The

    ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilities, from ensuring Scholars have an excellent program experience, to maintaining and exceeding student recruitment goals,

    and

    building strong relationships with our hospital and health system client executives.

    This position is a fantastic opportunity for those interested in the intersection of health care delivery, student mentorship, and program administration.

    To hear one of our

    Program Managers

    speak about the

    Health Scholar

    program in more detail, you can watch a brief video produced by one of our hospital clients here:

    .
    FLSA Status
    Exempt
    Salary Range
    $66,560

    $73,000
    Reports To
    Regional Manager
    Direct Reports
    None
    Location
    Puyallup, WA (onsite)
    Travel
    Up to 10%
    Work Type
    Regular
    Schedule
    Full Time

    SIGN ON BONUS ELIGIBLE ROLE

    Position Description:
    Actively recruit

    and ensure a strong pipeline of

    diverse Health Scholar candidates on an ongoing basis by attending recruitment events such as fa

    irs and presentations,

    cultivating relationships with campus career centers, professors, counselors and others

    , engaging student organizations through presentations,

    flyering

    and other potential opportunities
    Provide direct supervision

    to

    p

    rogram

    participants

    (typically ,

    as the sole Program Manager at

    client site

    , including providing mentorship, coaching and professional development opportunities
    Manage and actively improve or implement

    on-site program operations

    at

    c

    lient site

    ,


    including:
    quarterly training

    for scholars

    , departmental operations,

    scholar recruitment activities

    , facilitating meetings and professional development workshops,

    and

    major proj

    ects such as seasonal programs
    Build and manage relationships with key

    hospital

    client executives and staff to ensure

    ongoing success

    of current programs

    and future growth through regular meetings, committees, daily rounding
    Conduct quantitative and qualitative analyses on program metrics to effectively report service line impact, risks to clients, and to identify opportunities demonstrate value to client partner
    Plan for future client

    growth by

    raising

    opportunities for opening additional clinical and administrative departments for parti

    cipant rotations with client

    executives

    , as appropriate
    Engage with Account Principal and other team members to identify and pursue opportunities to add value to client through value

    based payment, popul

    ation health management, PMO, Process Improvement

    or other

    services offered by our firm
    Support firm wide business development through activities such as participating in market research or contributing to an article or other BD collateral
    Proactively identi

    fy and mitigate risks

    by

    addressing

    complaints or concerns from clients, staff and/or program participants.

    Risks may include


    HIPAA
    issues

    , compliance, background checks, policy violations and more. Elevate high risk complaints or concerns to management
    As time and program performance allow, engage as a billable team member for consulting projects engaged with the client
    Display sound judgement, professionalism, and strong conflict-resolution skills, modeling these behaviors for our program participants
    Ensure compliance with all local, state and federal regulations, client site-specific policies and ethical standards
    Carry out all other responsibilities, tasks and projects as assigned

    Qualifications:
    B

    achelor's

    d

    egree

    and 1-2

    years of

    work

    ex

    perience

    strongly preferred
    Passion for student teaching, mentoring and development
    Strong project and people management skills

    ; experience managing large group strongly preferred
    Recruitment experience preferred

    ; comfortable recruiting and networking is required
    Experience and interest in health care a plus
    Excellent interpersonal, oral and written communication skills
    A

    ble to work well independently

    ; the role requires you to work directly at the client site as the sole Program Manager
    Available to participate in regional trainings that occur during the evenings

    and on some weekends (typically 1-2 weekends every month)
    Ability to travel to corporate office in downtown Los Angeles

    occasionally
    Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint and Visio)

    Benefits:


    As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members.

    We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program.

    You can learn more about our benefits offerings here:

    .

    What We Do:


    COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce.

    Our multidisciplinary team provides payers and providers with the experience, capabilities and tools needed to plan for, design, implement and support strategy development and execution.

    We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed for value-based care.


    To Apply:
    To apply for this position

    ,

    or to view all available positions

    , visit us at

    .

    #J-18808-Ljbffr
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