Transportation Specialist - Schiller Park, United States - gategroup

gategroup Schiller Park, United States

2 weeks ago

Description

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Transportation Specialist

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locations

Schiller Park, IL, USA

time type

Full time

posted on

Posted Yesterday

job requisition id

R

We're looking for motivated, engaged people to help make everyone's journeys better.
Position is responsible for serving as the primary administrative support for our major client's operations.

Main Duties and Responsibilities:
Analyze data from custom computer screens and prepare driver run sheets for each flight
Assign Drivers to gates and flights
Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications
Monitor driver's kitchen departure time
Track all flight, gate, meal order and other changes in flights
Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
This position will rotate periodically between scheduled shift, and vacation relief shift
Qualifications

Education:
H.S. diploma required
Associate's degree preferred

Work Experience:
2+ years of general work experience in an office or warehouse facility.
1 year of experience directing the work of others
1-2 years of shipping/receiving experience preferred

Technical Skills:
(Certification, Licenses and Registration)
Able to drive on the ramp (must be 21+ driver's license)
Able to multi-task in a hectic environment
Detail oriented
Able to keep calm in high pressure environment
Able to work with a minimum of supervision/off-site environment
Able to make independent decisions
Able to compile data from multiple sources with a high degree of accuracy
Able to communicate status changes to all parties in a timely manner
Driven to document and improve processes
Must have valid driver's license

Language / Communication Skills:
Able to develop rapport with major client
Job Dimensions

Geographic Responsibility:
Unit

Type of Employment:
Full-time

Travel %:
none

Exemption Classification:
non-exempt

Internal Relationships:
unit employees

External Relationships:
customers

Work Environment / Requirements of the Job:
Must be able to function in a warehouse environment
May be required to rotate between day and night shift

Budget / Revenue Responsibility:
(Local Currency)
Organization Structure

Direct Line Manager (Title):

Mgr, Transportation or General Manager
Dotted Line Manager (Title, if applicable):

n/a

Number of Direct Reports:
n/a

Number of Dotted Line Reports:
n/a
Estimated Total Size of Team:

2
gategroup Competencies Required to be Successful in the Job:
Thinking –

Information Search and analysis & problem resolution skills
Engaging –

Understanding others, Team Leadership and Developing People
Inspiring –

Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving –

Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability.

To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with

integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver

excellence

as a team
We have

passion

for our work and we pay attention to the little details
We foster an environment of

accountability

, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone's day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.

They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

For California Residents, please clic

k here

to

view our California privacy notice.

If you want to be part of a team that helps make travel and

culinary memories,

join us

About gategroup

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60

countries/territories

across all continents.
We work in an exciting industry – fast-paced and ever-changing.

Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force.

We offer attractive opportunities to be part of this fast-paced and truly international working environment.

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