- Performing all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.
- Estimates and provides quotes to customers.
- Processes and verifies purchase orders.
- Establishes delivery time on orders and tracks through the production process.
- Records customer changes and processes through production.
- Analyzes warehouse items and replenishes based upon data analysis with management approval.
- Processes specifications to obtain a design and/or estimate.
- Supports teams to ensure proper design and execution of orders.
- Identifies required materials to ensure the successful completion of orders.
- Analyzes and purchases bulk buys on litho and top sheets with management approval.
- Monitors production processes for communication purposes including fulfillment, shipping and logistics requirements.
- Tracks warehouse items, orders milestones and deliverables.
- Maintains, organizes and updates customer data.
- Proactively manages changes in order scope.
- Exemplifies a team spirit and provides exceptional support to internal team members and BCI's customers.
- Maintains a well-organized workspace.
- Other tasks as assigned by supervisor.
- Full-time role in an office setting.
- Excellent planning and organizational skills.
- Excellent interpersonal, organizational, verbal and written communication skills.
- Excellent business acumen, management and development.
- Strong decision making and problem-solving abilities.
- Detail oriented.
- Ability to multitask, managing multiple challenges, and dealing with a variety of situations.
- Ability to effectively prioritize and execute tasks.
- Must work well under pressure with multiple interruptions.
- Must work well in a team environment.
- Bachelor's degree preferred.
- 2 plus years of experience in the corrugated packing and/or POP display manufacturing industries.
- Knowledge of structural/graphic arts, lithographic printing, pre-press and fabrication is a plus.
- Proficiency in Amtech, Microsoft Office and Outlook.
- Demonstrated aptitude in problem-solving and decision making.
- Ability to multitask, managing multiple challenges and work under pressure with multiple interruptions.
- Results-oriented and able to work both independently and within a team environment.
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Customer Service Representative
3 weeks ago
The Paladin Group Cedar Falls, United StatesCustomer Service Representative · [Full-Time] · The Paladin Group is looking for an energetic, customer focused Service Representative to join our team · Company Overview: · Insuring the future for you and your business is our specialty. At The Paladin Group, you can count on ...
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Member Service Representative
6 days ago
Dupaco Community Credit Union Cedar Falls, United StatesA Dupaco Career is different. You'll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you'll know that your voice is valued and heard. You'll find new and unique w ...
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Customer Service Representative
5 days ago
Rollins Cedar Falls, United States** Customer Service Representative $16.25/HR** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO024896 Showing 1 location **Job Details** · **Description** · **$16.25 PER HOUR** · **If you are organized, efficient, accurate and accountable with a stro ...
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Customer Service Representative
1 week ago
The Paladin Group Cedar Falls, United StatesJob Description · Job DescriptionSalary: · Customer Service Representative · [Full-Time] · The Paladin Group is looking for an energetic, customer focused Service Representative to join our team · Company Overview: · Insuring the future for you and your business is our specialty ...
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Customer Service Representative
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Apex Dynamics Aplington, United StatesElis is Europe's leading expert in textile services. With more than employees at 440 locations in 29 countries, we ensure that the supply concepts of approximately customers worldwide run smoothly. This is an impressive achievement that deserves respect. · In Germany and Austria, ...
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Guest Services Representative
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Hamister Group, LLC West Hazleton, United StatesWe are currently seeking a qualified individual with a high level of professionalism to fill a front desk position. The applicant must have strong communication skills and a desire to succeed in a busy hotel environment. · **Responsibilities**: · - Greet all guests as they arrive ...
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Customer Service Representative Weekends
4 weeks ago
Planet Fitness Cedar Falls, United StatesPlanet Fitness - JobID: [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to mem ...
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Customer Service Representative Weekends
1 week ago
Planet Fitness - PF Baseline Fitness Cedar Falls, United StatesJob Description · Job DescriptionJob Summary · The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position is for weeke ...
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Customer Service Representative, Case Managment
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Integrity Marketing Group Cedar Falls, United StatesIntegrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help peopl ...
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Customer Service Representative
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LoanMax Title Loans Waterloo, United StatesLoanMax · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers rega ...
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Customer Service Representative
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LoanMax Title Loans Waterloo, United StatesLoanMax · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers rega ...
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customer service representative
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Family Dollar Waterloo, United StatesFamily Dollar KIMBALL AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
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Customer Service Representative
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LoanMax Title Loans Waterloo, United StatesJob Description · LoanMax · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication wi ...
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Customer Service Representative
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Bridgewaypro Waterloo, United StatesLocation Waterloo, IA · **Customer Service Representative** · **Waterloo, IA** · **$15-23/hour** · Our Waterloo, IA client is seeking a Customer Service Representative for office. This Customer Service Rep will provide support to the sales and service team in delivering profe ...
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Member Services Representative
3 days ago
Planet Fitness Waterloo, United StatesJob Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities · Greet members, pro ...
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Member Services Representative
1 week ago
Planet Fitness Waterloo, United StatesJob Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities · Greet members, ...
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Client Service Representative
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Muller Veterinary Hospital & The Canine Rehabilitation Center Walnut Creek, United StatesMuller Veterinary Hospital & The Canine Rehabilitation Center - Job description · Are you a compassionate, friendly, and courteous communicator? Are you detail-oriented, efficient, and do you enjoy working with people and their pets? If you answered "Yes" we want to talk with you ...
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Member Services Representative
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Planet Fitness - PF Baseline Fitness Waterloo, United StatesJob Description · Job DescriptionJob Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Resp ...
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Customer Service Representative/Office Services
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Sales Manager Freight Forwarding
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Aurora Ventures Iowa Falls, United StatesWith over 90 years of experience and around employees, Raben Group is one of the leading logistics companies in Central and Eastern Europe, offering comprehensive logistics solutions in road, sea and air freight transport, as well as global supply chain management concepts. · We ...
Manufacturing Customer Service Representative - Cedar Falls, United States - Buckeye Corrugated, Inc
1 week ago
Description
Job Description
Job DescriptionPosition Purpose:
The Customer Service Representative manages, communicates and monitors all aspects of a project and/or order. This role provides internal support and serves as a liaison between BCI's sales team and clients while supporting all internal departments including Creative Services, Sales, Customer Service, Procurement, Manufacturing and Finishing. This critical role manages and communicates with the appropriate resources to ensure client and company goals are achieved as it relates to all aspects of the finished product.
Duties & Responsibilities:
Tasks related to this position may vary and are not limited to those listed below:
Skill Set:
Desired Qualifications and Experience:
About BCI:
Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with eleven corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in nine Southern and Midwestern states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions.
BCI provides competitive pay and a robust benefits package including: medical, dental, vision, life insurance, disability benefits, 401(k), paid time off and holidays.
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Manufacturing Customer Service Representative professionals in Cedar Falls
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LIAM HADI
Mechanical Engineer with 12+ years experience
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Jena Tucker
Multi Talented