Medical Assistant - Tigard, United States - The Portland Clinic

The Portland Clinic Tigard, United States

1 week ago

Description

At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve.

Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.

JOB TITLE:
Medical Assistant

SUPERVISOR:
Office Supervisor

HOURS PER WEEK: 40hr M-F 7:30 - 4:30/Non-Exempt (Must be willing to travel to the Northeast Clinic)

DEPARTMENT: Nursing Services

HIRING BONUS:
$1,000 after 90 days
The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

PRIMARY FUNCTION: To assist the licensed independent practitioner (LIP) in the treatment and management of the patient. To provide comfort and support for the well-being of the patient. To work as a team member with RNs, LPNs, and other ancillary staff.

DUTIES AND RESPONSIBILITIES:
(*ESSENTIAL FUNCTIONS)
TPC123

Prepare patients for exam or treatment by proper set up of the exam/treatment room and rooming thepatient utilizing The Portland Clinic's (TPC) rooming protocol, including accurate measurement of vital signs and complete documentation in the electronic health record (EHR).
Prioritize and communicate patient concerns and make appropriate decisions regarding communicating and coordinating with clinicians for follow up. Make complex cognitive decisions in relationship to the department.
Assist the LIP as needed with diagnostic and/or surgical procedures and exams specific to the department.

This may include but is not limited to the following:

assisting and set up with in-office procedures, gynecological exams, performing EKGs, PFT/spirometry, minor wound care and dressing, suture or staple removal, nebulizer treatments, and administering vaccinations.

Clean exam and procedure rooms throughout the day as required by OSHA and as needed.
Manage a desk in both an individual and group setting by scheduling patients, computer data entry, In Basket management including but not limited to the following: patient call back messages, MyChart messages, prescription requests, results, referral messages/work queue, staff messages, processing prior authorizations and other items outlined by the department. Also, the management of incoming and outgoing phone calls, proper documentation within the EHR, following TPC and HIPAA guidelines, and monitoring provider and clinical support schedules (and other schedules as needed by the branch/department).
Clean and prepare instruments for autoclaving following OSHA and TPC guidelines/policies for the prevention of the spread of bloodborne pathogens, properly using safety and personal protective equipment (PPE).
Clean and organize shared work areas including exam rooms, nursing station, utility rooms and supply areas, maintaining accurate documentation in log books/checklists as required.
Participate as an active care team member in a patient-centered medical home.
Assist and train others as needed. Work under the general supervision of a licensed healthcare provider (MD, NP, PA, RN, or LPN at direction of a RN). Attend nursing meetings and in-services. Participate in clinic committees as requested by supervisors or management.
Assist/float to other departments as requested by supervisor or management.
Maintain regular work attendance and punctuality.
Comply with HIPAA and OSHA guidelines at all times to ensure patient and staff safety.
Employees will not be discourteous or disrespectful to customers or any member of the public while in the course and scope of company business.
Work in a cooperative manner with management/supervisor, coworkers, customers, and vendors.
Abide by company policies.
Other duties as assigned.

EQUIPMENT USED: Stethoscope, blood pressure cuff, watch with second hand, computer, phone, printer, fax, and department specific equipment.

EDUCATION/LICENSES REQUIRED:

Current Medical Assistant Certification or must fulfill the requirements for Certification within 60 days from your date of hire. If met, you must also provide proof of having been issued MA Certificaiton within 90 days of your date of hire,
-OR-
Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT).
High School Diploma or equivalent
Current American Heart Association (AHA) CPR Certification

EXPERIENCE/QUALIFICATIONS/SKILLS PREFERRED:

Basic understanding of Medical Terminology
Basic understanding of infection control
Basic understanding and proficiency of documentation in the EHR
Values team success
Compassionate, patient, and tactful
Shows an interest in taking action to increase his/her knowledge and development as an employee
Contributes to an environment where people feel valued
Skill in establishing and maintaining effective working relationships with patients and staff
Proficiency in basic computer skills
Organizational skills and ability to prioritize work flow
Oral communication skills and excellent phone etiquette with an ability to convey and receive information via telephone
Competency in language, grammar, and spelling
Ability to interact and establish a good rapport with people over the telephone and in person, often in stressful situations
Capability of effectively working on more than one task without a reduction in the quality of work and service performed
Ability to react calmly and effectively in emergency situations and to work under pressure
Ability to accept responsibility and use initiative to proceed with necessary tasks without direct supervision

COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk):
401k plan with Employer Matching up to 4.5% annually
Roth IRA
Comprehensive Medical, Dental and Vision insurance
Flexible Spending Account
Company provided $10K Group Life/AD&D insurance

Voluntary benefits:
Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, and Disability
4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
One paid Wellness day per year
Seven paid holidays, and 1 partially paid holiday (mid-day closure)
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