Jobs
>
Jacksonville

    Staff Solutions Engineer - West Palm Beach, Florida, United States - Intercontinental Exchange Holdings, Inc.

    Default job background
    Permanent Engineering / Architecture
    Description

    Overview:
    Job Purpose

    ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry.

    ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency.


    As a Staff Solutions Engineer, you will use your deep capital markets, product and pricing experience, strong communications skills, and ability to understand the complex requirements and challenges of each client and prospect to craft and deliver best-practice demonstrations of the ICE Mortgage Technology solutions.


    The Staff Solutions Engineer is responsible for gathering requirements and delivering best-practice solutions to address the complex business needs of ICE Mortgage Technology prospects, clients, and partners.

    This individual shall have a strong analytical mindset and the ability to identify issues related by the client, scope out additional opportunities to assist Sales, Client Management, Business Development and PSO in selling and cross selling Encompass and other ICE and ICE Mortgage Technology products and services appropriate for the prospect or client based on their needs and business model.

    Responsibilities

    Act as a subject matter expert for capital markets, product and pricing and the solutions they are integrated with and the integration opportunities available using our API's


    Lead, design, develop and deliver capital market and pricing engine product demonstrations, presentation, and webinars for prospects and clients showcasing ICE Mortgage Technology capital market solutions.


    Provide demonstration support across all ICE Mortgage Technology products with a focus on Encompass (desktop & web), Secondary Marketing Trades, Encompass Product and Pricing Service, Encompass TPO Connect, Encompass Consumer Connect, Investor Connect, etc.

    Assist with the onboarding and continuing education of the Sales and Business Development Teams including, but not limited to:Function as subject matter expert for demo instance updates

    Assist with demo environment configuration and support

    Assist the Sales team with consultative discovery for new product sales, cross sales, systems updates, channel expansion, and business structural changes


    Collaborate with the product, engineering and product marketing teams to define the value proposition and positioning of new features and releases.

    Provide client feedback, feature requests and suggestions for improvement to the product and engineering teams.

    Participate with sales representatives in the preparation of responses to RFI and RFP requests.

    Provide support for referring lenders to the Marketplace and Professional Services


    Claim Solutions Engineering support tickets from the team queue within defined SLA's and prepare and deliver the demonstration for the client.

    Discover, position, and assist in cross selling other ICE and ICE Mortgage Technology products and solutions.

    Knowledge and Experience

    8+ years capital markets, pricing, hedging, trades, and loan sales experience (required)

    8+ years mortgage banking experience including, but not limited to:

    Multi-channel experience (desired)

    Experience managing mortgage production or operational teams (desired)

    Experience using and administering capital markets and product and pricing software

    Excellent oral and written communication skills, as well as strong analytical skills

    Strong technical documentation skills (required)

    Creative, out-of-the-box thinker and problem solver

    Excellent oral and written communication skills, as well as strong analytical skills

    Business analysis (as in Product Management) experience a plus

    Experience configuring and troubleshooting web-based, client-server and mission critical software solutions for the mortgage industry.

    Competent with Microsoft Office Suites: 2013, 2016, Office 365

    Experience working with XML, SOAP, REST, JSON, .NET, C#, JavaScript, and scripting (desired)

    Understanding of cloud technology and deployment strategies using AWS, Azure, etc.

    Strong working knowledge of the following Microsoft products: Outlook, Visio, Word, and Excel

    Working knowledge of Salesforce and SharePoint (desired)

    Strong project management skills including research and development of alternative solutions,

    Ability to manage enterprise and multiple large and small clients at various phases of pre-sale and post-sale process.

    Preferred

    Bachelor of Science or Business Management Degree from an accredited institution, or equivalent Certifications and Experience (degree strongly preferred)

    5+ years' experience with enterprise software configuration and administration. Encompass Administration and/or other enterprise loan origination system or related software experience desired.

    Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.


  • Revalize

    Solutions Engineer

    3 weeks ago


    Revalize Jacksonville, United States

    Company Description · At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We ...


  • People Link - TeamSoft Jacksonville, United States

    Job Description · Job DescriptionIntegrated Solutions EngineerTeamSoft IT Solution's client is looking for a direct hire Integrated Solutions Engineer. This position is on-site in Jacksonville, FL. This direct hire position pays between $65,000-$68,000 a year.Integrated Solutions ...


  • HashiCorp Jacksonville, United States

    About the role... · This person will need to be located in Georgia, Florida, or North Carolina (where the accounts sit) · As a Sr. Solutions Engineer at HashiCorp, you will work across the entire customer journey supporting pipeline creation, technical win, onboarding, consumpti ...


  • Penn Foster Inc Jacksonville, United States

    The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. · Think you are ...


  • Netskope Jacksonville, United States

    About Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Ne ...


  • Netskope Jacksonville, United States

    About Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Ne ...


  • The Bank of America Corporation Jacksonville, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Solution Engineer, Solution, V ...


  • Insight Global Jacksonville, United States

    Job Description: · Insight Global is seeking an Solutions Architect/ Engineer of Data Protection & Governance (DPG) to work remotely for a Title Insurance company. This position will be responsible as a lead in Architecture and Engineering for DPG to support all sub-domain to de ...


  • Hispanic Technology Executive Council Jacksonville, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys ...


  • Bank of America Jacksonville, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...


  • Hispanic Technology Executive Council Jacksonville, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys ...


  • Bank of America Jacksonville, United States OTHER

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...


  • Bank of America Jacksonville, United States Full time

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...


  • Actalent Jacksonville, United States Full time

    Hiring Medical Assistant to start ASAP · Job Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Additional Skills & Qua ...

  • Actalent

    Medical Assistant

    3 weeks ago


    Actalent Jacksonville, United States Full time

    Hiring a Medical Assistant with phlebotomy skills in the Jacksonville Beach, Area · Job Description · Responsible for collecting patient demographics · Triaging patients based on symptom criteria · Rooming patients · Taking patient vitals · blood draws · Hard Skills · Medical A ...

  • Actalent

    Medical Assistant

    2 weeks ago


    Actalent Jacksonville, United States Full time

    Hiring a Medical Assistant with Phlebotomy Skills in the Jacksonville Beach, Area · Job Description · Responsible for collecting patient demographics · Triaging patients based on symptom criteria · Rooming patients · Taking patient vitals · Blood draws · Hard Skills · Medical As ...


  • Actalent Jacksonville, United States Full time

    Active Hiring of Medical Assistant Jacksonville, FL, US · Job Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: ...

  • Actalent

    Phlebotomist

    3 weeks ago


    Actalent Jacksonville, United States Full time

    Description and Qualifications: · 1+ years of industry experience as a certified Phlebotomist in multiple settings · Experienced in venipuncture, patients medical history, and customer service · Strong work ethic, ability to work in a fast paced environment, and stick proficiency ...

  • Actalent

    Medical Assistant

    3 weeks ago


    Actalent Jacksonville, United States Full time

    Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: · MA, Medical Assistant, medical records, vital signs, check ...

  • Actalent

    Medical Assistant

    2 weeks ago


    Actalent Jacksonville, United States Full time

    Description: · Medical Assistant responsibilities include check-in, obtaining patient information (height, weight, medical questionnaire), recording vitals such as blood pressure, and assisting the physician. · Skills: · MA, Medical Assistant, medical records, vital signs, check ...