System Administrator Level 3 - Annapolis Junction, United States - General Dynamics Information Technology

General Dynamics Information Technology Annapolis Junction, United States

2 weeks ago

General Dynamics Information Technology background

Description

Provides support for implementation, troubleshooting andmaintenance of information Technology (IT) systems. Manages ITsystem infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations,monitoring and problem resolution for all of theclient/server/storage/network devices, mobile devices, etc. ProvidesTier 1 (Help Desk) and Tier 2 (Escalation) problem identification,diagnosis and resolution of problems. Provides support for theescalation and communication of status to agency management andinternal customers. Provides support for the dispatch system andhardware problems and remains involved in the resolution process.

Configures and manages UNIX, Linux and Windows operating systemsand installs/loads operating system software, troubleshoots, maintainsintegrity and configures network components along with implementingoperating systems enhancements to improve reliability andperformance.

WHAT YOU'LL NEED TO SUCCEED:

Education:
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.

Required Experience:

Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Six (6) years of experience with Service Management (ITSM) is required. our (4) years of experience with ServiceNow platform is required. Two (2) years' experience integrating ServiceNow with other applications is required.

Certifications:
ITIL 4 platform certification is required. ServiceNow System Administrator certification is required.

Must have one of the following DoD approved certifications to meet the category/level IAT-2: CCNA Security; CySA+ **; GICSP; GSEC; Security+ CE; CND; or SSCP.

Security Clearance Level:
TS/SCI w/Poly

Location:
On Customer Site

**US Citizenship RequiredGDIT IS YOUR PLACE: • Full-flex work week to own your priorities at work and at home

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from#ITPolyMDWork {fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 15 + years of related experience* may vary based on technical training, certification(s), or {fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} CertificationTravel Required Less than {fill:none;stroke:#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship RequiredSalary and Benefit Information The likely salary range for this position is $148,032 - $200,277. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our WorkWe are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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