- Driving statistical planning and deriving strategic goals
- Defining the objectives, KPIs and enablers for the business unit.
- Planning technology roadmap to provide innovative solutions.
- Providing scope and direction to nationwide programs and defining trends
- Improving operational efficiency and increase profitability through continuous improvement.
- Growing business partnerships and mutually beneficial communication framework.
- Enabling trust with stake holders to consistent delivery with quality
- Acquiring and nurturing the right talent to meet the challenges of the business.
- Ensuring objective and frequent feedback to employees to drive ownership, awareness, and accountability.
- Managing vendors and planning for budgets
- Ensuring that employees go through mandated hours of training and are up to date on organizational needs
- Defining the technology migration strategy for the organization
- Driving and delivering key programs in phases to match technology and business transformation needs.
- Investing in future technology solutions to reprioritize based on need.
- Planning the budget for the organization based on Strategic Programs Must Have: Minimum Requirements
- Bachelors degree required
- Minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience Nice to Have
- 6 years on experience on a Salesforce platform
- Four years of experience working as a Senior Manager
- Moderate level understanding of Salesforce product suites including sales, service, experience clouds.
- Experience defining technical architecture diagrams, identifying gaps between current and desired states.
- Strong understanding of environment management, release management, code versioning best practices and deployment methodologies\
- Familiarity with authentication patterns (SAML, SSO, oAuth); platform security capabilities; data visibility consideration
- Knowledge about data integration tools and experience integrating salesforce with other business applications.
- Ability to delve into custom salesforce apex code to debug issues and develop code for proof concepts.
- Salesforce certifications in one or more areas (Application Architect, System Architect, Platform Developer, Administrator)
- Experience in Additional Salesforce Clouds (Health Cloud, Commerce Cloud, Experience Cloud, Marketing Cloud)
- Experience customizing and/or integrating with App Exchange Products/ third party Apps.
- Experience developing Apex Frameworks and or utilities for platform.
- Ability to analyze performance issues arising and provide a remediation plan for custom code running on platform.
- Experience using relational databases and reporting warehouses.
- Ability to balance multiple assignments and deadlines at same time.
- Experience in reports and dashboards.
- Strong written and oral communication skills (timely, clear, concise, accurate, conclusive targeted to audience.
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Senior Manager - Duluth, United States - Medtronic
Description
Senior Manager – Digital Technology – CRM, Diabetes
At Medtronic Diabetes, we are always working for our patients, doctors and our employees. Touching lives every day and making a difference in how we serve the community. Do you have a passion for innovating and developing next generation of Diabetes technology systems and platforms? Are you excited to be a member of the team that designs technology solutions to transform customer experience and modernize business processes? Are you interested in developing and implementing strategies that align with the company's overall goals and objectives, lead and motivate teams to achieve high levels of productivity and efficiency?
If so, you'll be an awesome team member of our Digital Technology team
Careers that Change LivesAt , We are looking for a Senior Manager who will be responsible for overseeing the daily operations of our Digital Technology CRM Team. In this position, you will lead a team of employees and ensure that they are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills.
The ideal Senior Manager should possess strong leadership and communication skills, as well as the ability to analyze data and make informed decisions. They should have a proven track record of success in their field and be able to adapt to changing business environments and priorities. Senior Managers should also be able to work collaboratively with other teams and stakeholders to achieve company-wide goals.
Our mission drives the need to be a highly skilled, flexible, extremely efficient, versatile, and agile in software product development
Diabetes impacts over people around the world — that's roughly one in 10 adults. That means you probably know someone affected by this disease.
At Medtronic, our Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We're committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
A DAY IN THE LIFE:
Responsibilities may include the following and other duties may be assigned.
Manage strategy, planning, and execution:
Manage business, IT, and stakeholders:
Hiring, Objective Setting, Performance Management, Training, and Development:
Planning for the future, Prioritization, Positioning, Forecasting, and Budgeting:
