- Requisition of supplies to maintain par stock
- Stock up the shelves, coolers, and counter area for the service period
- Ensure proper storage of all service items
- Ensure that soda and beer service is constantly replenished during shift
- Report to the manager on duty any equipment shortage or problems
- Load and unload dishwasher with glassware, maintain dishwasher cleanliness
- Fill the ice bins
- Retrieve food from kitchen when needed
- Label and date all bar items (juices, syrups, fruit, open wines, etc.)
- Maintain a clean and organized workspace to ensure that others can locate resources or products as needed
- Greet patrons proactively and with a smile
- Maintain knowledge of food and beverage offerings in order to make appropriate recommendations
- Prepare quality, made-to-order cocktails and other beverages
- Ensure area is maintained - equipment and service are to have inviting, welcoming facility
- Clean and reset bar tables for service
- Rotate floor shifts amongst all bar team members, step in as support for other team members when needed
- Break down and set up bar area with all bar supplies according to opening and closing checklists
- Prepare mise-en-place daily, each in accordance to the recipes and the direction provided
- Ensure sufficient mise-en-place of station for a successful shift
- Ensure proper food and beverage presentation by following set standards at all times
- Workstation must be maintained clean at all times
- Ensure sanitary measures are complied with at all times during preparation of all items
- Take orders from the guests at the bar and record them on checks
- Prepare all beverage and food orders for guests
- Maintain bar area, to be wiped down and cleaned
- Follows health, safety and sanitation guidelines for all products
- Prepares recipe batches according to house specs
- Communicate any 86'd items to managers and servers
- Clean all glassware
- Bus tables, as needed
- Adhere to Unscripted/Hyatt serving standards and policies
- Other duties as assigned by Supervisor
- Pick up cash bank at the beginning of every shift, acquire change from accounting as needed
- Ring up the checks and post all checks in MICROS
- Account for any promotional, spill, void, or comp items in the POS system; manage waste
- Verifies guest room numbers before closing the checks and before the guest leaves
- Verifies mode of payment and receives clearance on credit card purchases before closing the check
- Prepare and close the bill (check) for guests
- Close bar and run appropriate reports
- Balance cash receipts at the end of shift and prepare the recap sheets
- Drop off cash bank at the end of each shift at the safety box by the front office
- Assists with new employee training by positively reinforcing successful performance and coaching as needed
- Attends training sessions, staff meetings, or other meetings as scheduled
- Passion for hospitality
- Professional bartending skills (craft cocktail knowledge, ingredient preparation)
- Food and beverage operations knowledge
- Exceptional customer service and teamwork skills
- Knowledge of classic and modern mixed drinks, garnishes and glassware
- Knowledge about alcohol beverages
- Knowledge of computerized register, preferably MICROS, and terminal
- A positive and pleasant personality, patience
- Fluent in English
- Ability to compute basic math functions; blind drop on drawer required
- LANGUAGE SKILLS : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- Able to lift, push, pull, and carry in excess of 50 pounds
- Able to stand for a long period of time
- Able to go up and down stairs regularly
- Maintains calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable guest environment
- Ability to understand and carry out oral and/or written instructions and request clarification where needed
- Anticipates customer and outlet needs by constantly evaluating environment and customers for clues
- Maintains regular and consistent attendance and punctuality
- Ability to develop and maintain effective working relationships with others
- Strong interpersonal skills
- Communicates information to Supervisor so that the team can respond as necessary to create a welcoming guest environment
- Provides quality beverages and food products consistently for all customers by adhering to all recipe standards
- Fluency in English
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Bartender - Durham, United States - HYATT Hotels
Description
Summary:
JOB SCOPE:
Dynamic bartender will be responsible for preparation and service of quality beverages for customers, cashiering functions, and general inventory control, and bar/storage area cleanliness.
Role will have assigned shifts in multiple outlets within the hotel.JOB FUNCTIONS:
Supplying Tasks (30%)
Replenish all service items:
paper items, general supplies, beverage, food and stewarding supplies
QUALIFICATIONS:
Essential:
Knowledge, Skills, and Abilities: