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    Air or Ocean Import or Export Specialist - San Francisco, United States - FreightTAS

    FreightTAS
    FreightTAS San Francisco, United States

    3 weeks ago

    Default job background
    Full time
    Description


    Job Description:

    Air or Ocean Import or Export Specialist

    Salary - $50k to $65k base - Commensurate with experience

    Excellent benefits

    Cargowise advantageous or similar software

    Must have 2+ years of experience in international freight forwarding operations is required.

    Our client is a global freight forwarder and has been on a path of continued expansion and success and looking to hire Air or Ocean Import or Export Specialists.

    Job Summary:

    The Air or Ocean Import or Export Specialist is responsible for the handling of the Air or Ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

    The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude.

    Essential Duties & Responsibilities:
    • Handle day-to-day air and ocean export shipments.

    • Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.

    • Ensure all required documents are received; send final documents as needed.

    • File AES and other required documentation to process export shipments.

    • Arrange pick-ups, deliveries and container loading as required.

    • Maintain customer service updates, including tracking cargo from origin to destination.

    • Set up billing and payables.

    • Other duties as assigned.
    Desired Skills and Expertise:
    • Knowledge of freight forwarding with a focus on air and ocean export operations.

    • Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous

    • Commitment to excellent customer service, supporting external and internal customers, and utilizing effective communication and follow-up skills.

    • Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.

    • Effective interpersonal skills that result in loyal, long-term customer relationships.

    • Practical problem-solving and decision-making skills.

    • Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management
    Qualifications:
    • 2+ year s experience in International freight forwarding logistics operations

    • 2 + years of customer service experience.

    • Minimum high school diploma or GED.

    • Candidates must be legally eligible to work in the US.
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