- Lead, manage, and develop a branch team of direct reports with high complexity and risk in retail banking branch
- Drive branch revenue for a branch with high core deposit and loan balances or a branch in a market with potential for high core deposit and loan balance growth, through consumer and small business relationship development and new customer strategies; Drive the branch core deposit and loan growth through face to face appointments with customers, outbound calling, and participating on external business development calls with other partners
- Lead and participate in market, civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and build the Carter Bank brand
- Demonstrate and provide oversight to assure the effective and consistent application of retail operating model defined behaviors, skills, and tools
- Actively participate in executing the branch's strategic plan to grow core deposits and loans, fee income
- Oversee branch associate action planning, sets expectations, and assesses performance
- Maintain a high level of employee morale to minimize turnover and maximum customer service satisfaction
- Responsible for ensuring deposit and loan growth to obtain the bank's growth objectives by promoting the bank's products and services.
- Oversee the quality of consumer and business products sales and servicing
- Effectively identify and submit quality referrals to branch associates, internal partners (mortgage, community banking, treasury services, etc.), and vendor partners (credit card, merchant services, insurance, etc.)
- Oversee the quality of customer service and relationship management actions and decisions
- Consistently deliver exceptional customer experiences
- Assure safety and wellness standards are in place and practiced consistently and effectively
- Responsible for branch operations effectiveness by setting expectations for all branch associates.
- Oversee adherence to the bank and regulatory policies and procedures
- Assure systems and facilities are maintained
- Collaborate with internal partners to identify areas of opportunities and areas of improvements
- Effectively responds to issues, errors and complaints
- Demonstrate and oversees the effective and consistent application of performance and talent management processes
- Consistently demonstrate adaptability and serve in the tradition of care for which CB&T is known, modeling skills and behaviors defined in the retail imperatives
- Responsible for originating consumer and small business lending, for existing and new customers
- Assist customers to identify appropriate lending and deposit product solutions, completing the deposit opening process, loan application, and closing the loan
- Works with Retail Credit staff to review complicated transactions, structure loans, and loan exceptions
- Review reports outlined in toolkit and cadence relating to production, HR, Branch Operations, Retail Operations, Relationship Management
- Responsible for processing override approvals for transactions as needed
- Responsible for onboarding new associates with planning, oversight, and training
- Coach and mentor branch associates
- High school diploma or equivalence required, associate's or bachelor's degree in business, finance, accounting, or equivalent field preferred
- Previous experience in a financial institution required
- Proven leadership capability in a prior position required
- Successful customer service and sales leadership experience required
- Successful account/relationship management experience required
- Successful operations leadership experience
- Successful business development experience
- Excellent relationship and portfolio management skills
- Effectively manages staffing and scheduling to meet business objectives
- Excellent communication and presentation skills
- Ability to effectively manage competing priorities
- Proven leadership skills in staffing, managing, and developing associates
- Proficient in Word, Excel and Power Point
- Strong computer skills
- Advanced math and accounting skills
- Extensive knowledge of banking industry products and services
- Extensive knowledge of banking industry regulations
- Proven negotiation skills
- Ability to develop and execute strategic plans
- Sitting, standing, walking to the terminal, and occasional stooping
- Requires lifting bags and/or tray of coins and bills periodically
- May require working outside designated branch hours to meet business needs
- Travel with occasional overnight travel required
-
Branch Manager III
2 weeks ago
Cbtcares Charlotte, United States** Branch Manager III** · **Job Category****:** Retail Banking **Requisition Number****:** BRANC001752 Showing 1 location **Job Details** · **Description** · POSITION TITLE: Branch Manager III · REPORTS TO: Retail Area Manager · REPORTS TO THIS POSITION: Branch Services Repr ...
-
Office Manager III
2 weeks ago
Fluor Charlotte, United StatesAt Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders ben ...
-
Branch Manager III
3 weeks ago
Carter Bank & Trust Charlotte, United StatesPOSITION TITLE: Branch Manager III · FLSA STATUS: Exempt or Non-Exempt · SUMMARY: · The Branch Manager develops, expands, and maintains business relationships with customers while providing oversight and accountability for branch associates, ensuring financial performance, cus ...
-
Relationship Manager III
2 weeks ago
PNC Charlotte, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
-
Technical Manager III
1 day ago
Michael Baker International Charlotte, United StatesMichael Baker is actively seeking a Water/ Wastewater Technical Manager, specialized in complex pumping, to join our team. You'll be a part of our team of talented engineers working on a variety of water, wastewater, stormwater and municipal infrastr Technical Manager, Water, Man ...
-
Branch Manager III
1 week ago
Castlestream Recruiting LLC Charlotte, United StatesJob Description · Job Description · SUMMARY · : · The Branch Manager develops, expands, and maintains business relationships with customers while providing oversight and accountability for branch associates, ensuring financial performance, customer satisfaction, and adherence ...
-
Warehouse Manager III
23 hours ago
HMSHost at Charlotte Douglas International Airport Charlotte, United States Full timeWith a career at HMSHost, you really benefit We Offer · Health, dental and vision insurance · Generous paid time off (vacation, flex or sick) · Holiday pay · Meal and Transportation Benefits · *401(k) retirement plan with company match or Pension · *Company paid life insurance · ...
-
Warehouse Manager III
2 days ago
HMSHost at Charlotte Douglas International Airport Charlotte, United States Full timeWith a career at HMSHost, you really benefit We Offer · Health, dental and vision insurance · Generous paid time off (vacation, flex or sick) · Holiday pay · Meal and Transportation Benefits · *401(k) retirement plan with company match or Pension · *Company paid life insurance · ...
-
Branch Manager III
5 days ago
Castlestream Recruiting Charlotte, United StatesJob Description · Job DescriptionSUMMARY: · The Branch Manager develops, expands, and maintains business relationships with customers while providing oversight and accountability for branch associates, ensuring financial performance, customer satisfaction, and adherence to branch ...
-
Treasury Management Officer III
2 weeks ago
PNC Financial Services Group Charlotte, United StatesTreasury Management Officer III page is loaded Treasury Management Officer III Apply locations Charlotte Piedmont Center (NC037) PNC Plaza - Raleigh (NC207) time type Full time posted on Posted 5 Days Ago job requisition id R157842 Position Overview At PNC, our people are our gre ...
-
Treasury Management Officer III
1 week ago
PNC Financial Services Group Charlotte, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Treasury Management Officer III
6 days ago
PNC Financial Services Group Charlotte, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Treasury Management Officer III
21 hours ago
PNC Financial Services Group Charlotte, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Treasury Management Officer III
3 weeks ago
PNC Financial Services Group Charlotte, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Treasury Management Officer III
1 week ago
PNC Financial Services Group Charlotte, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Business Management Analyst-III
3 days ago
Teachers Insurance and Annuity Association Charlotte, NC, United StatesThis is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demon ...
-
Portfolio Management Officer III
2 weeks ago
The Bank of America Corporation Charlotte, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Officer, Management, Portfolio ...
-
Change Management Consultant III
2 weeks ago
Gus Perdikakis Associates Charlotte, United StatesJob Responsibilities · Plans and executes change management efforts for multiple workstreams, agile teams or products in a complex program of work. · Demonstrates expert knowledge of change management methodology, including stakeholder analysis, communications, training, coachin ...
-
Portfolio Management Officer III
2 weeks ago
Bank of America Charlotte, United States OTHERJob Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...
-
Fifth Third Bank, N.A. Charlotte, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Responsible for profitable business development as well as monitoring the quality of an ...
Branch Manager III - Charlotte, United States - Carter Bank & Trust
Description
POSITION TITLE:
Branch Manager
III
FLSA STATUS:
Exempt or Non-Exempt
SUMMARY:
The Branch Manager develops, expands, and maintains business relationships with customers while providing oversight and accountability for branch associates, ensuring financial performance, customer satisfaction, and adherence to branch policies and procedures.
Demonstrates leadership competency and models skills and behaviors that produce high-performing teams.ESSENTIAL JOB FUNCTIONS:
JOB REQUIREMENTS:
SKILLS REQUIRED:
PHYSICAL AND MENTAL QUALIFICATIONS:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
