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Patient Service Specialist
5 days ago
Select Physical Therapy Tampa, United States Part timeOverview · When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your ...
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Technical Services Specialist
4 days ago
ConnectWise Tampa, United StatesGeneral Summary: · The Technical Services Specialist is responsible for assisting ConnectWise partners in diagnosing and resolving product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issue partner issues. ...
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Food Service Specialist
3 weeks ago
IDEA Public Schools Tampa, United StatesDescription · Role Mission: The Food Service Specialist ensures that appropriate quantities of food are prepared, portioned, and served to IDEA students. Other responsibilities include but are not limited to: cutting/chopping fruits & vegetables, following recipes, adhering to e ...
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Customer Service Specialist
1 day ago
NCO Ent. Tampa, United StatesThe Customer Service Specialist will focus on driving best practices in the areas of customer service, support, sales, marketing, and other key team business duties. Additionally, this individual will focus on helping the organization's development providing customer care to each ...
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Customer Service Specialist
3 days ago
Aviation Strategies Tampa, United StatesJob Description · Job DescriptionAt Aviation, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. ...
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Food Services Specialist
2 weeks ago
U.S. Food and Drug Administration Tampa, United States** Food Services Specialist (Executive Chef)** · **Department of Veterans Affairs** · **Location** · 1 vacancy in the following location: · ** Relocation expenses reimbursed** · No · ** Telework eligible** · No · **Duties** · ** Summary** · The Food Service Specialist ( ...
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Customer Service Specialist
2 weeks ago
MetroLagoons Tampa, United StatesMetroLagoons is growing fast, and we are looking for motivated individuals to grow with us If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States · JOB SUMMARY – Guest Services Specialist: The Guest Service Specialist w ...
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Guest Service Specialist
1 week ago
Mister Carwash Tampa, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
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Customer Service Specialist
4 days ago
Aviation Strategies Tampa, United StatesJob Description · Job DescriptionAt Aviation, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. ...
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Customer Service Specialist
2 days ago
MetroLagoons Tampa, United StatesJob Description · Job DescriptionMetroLagoons is growing fast, and we are looking for motivated individuals to grow with us If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States · JOB SUMMARY – Guest Services Specialist ...
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Customer Service Specialist
3 weeks ago
Aviation Strategies Tampa, United StatesJob Description · Job DescriptionAt Aviation, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. ...
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Client Service Specialist
2 weeks ago
Calamos Asset Management Tampa, United StatesSummary: · The Calamos Wealth Management (CWM) Client Service Specialist is responsible for providing front-line service to high net worth clients and acts as a liaison to the Wealth Management Wealth Advisor team. The CWM Client Associate assists with account administration and ...
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Resident Service Specialist
4 weeks ago
UDR Tampa, United StatesUDR is seeking a Resident Service Specialist to join our team at Vintage Lofts apartment community (#252 units) located in Tampa, Florida. · GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in ...
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Food Service Specialist
2 weeks ago
IDEA Public Schools Tampa, United States· Role Mission: The Food Service Specialist ensures that appropriate quantities of food are prepared, portioned, and served to IDEA students. Other responsibilities include but are not limited to: cutting/chopping fruits & vegetables, following recipes, adhering to established k ...
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Resident Service Specialist
2 weeks ago
Udr, Inc. Tampa, FL, United StatesUDR is seeking a Resident Service Specialist to join our team at Vintage Lofts apartment community (#252 units) located in Tampa, Florida. · GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in s ...
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Resident Service Specialist
3 weeks ago
UDR Tampa, United StatesUDR is seeking a Resident Service Specialist to join our team at Vintage Lofts apartment community (#252 units) located in Tampa, Florida.GENERAL SUMMARY OF DUTIES:Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satis ...
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NEW Guest Service Specialist
2 weeks ago
Mister Car Wash Tampa, United StatesWHAT YOU WILL DO · : Work with an amazing team in a fun environment while rotating among different areas throughout the day. · Build trusting relationships with customers and recommend products and services that best meet their needs. · Create "Wow" moments for our custo ...
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Client Services Specialist
3 weeks ago
FLORIDA DIGESTIVE HEALTH SPEC Tampa, United StatesJob Summary: · Under moderate supervision, the customer service representative anticipates, recognizes and meets the need of internal and external customers. The customer service representative provides prompt, cooperative assistance and seeks ways to increase customer satisfacti ...
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Patient Services Specialist
2 days ago
Defy Medical Tampa, FL, United States Full timeMust be available to work 12:15-9:00pm Shift Who Are We? Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized preventative and re ...
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Barista (Service Specialist)
3 weeks ago
Joffrey's Coffee & Tea Company Tampa/Midtown, United StatesPOSITION: BARISTA · REPORTS TO: UNIT MANAGER · Starting Rate: $15.00 per hour · General Description: · Responsible to provide food, beverages and service to Guests at a level of quality that ensures their satisfaction and their desire to return. · Qualification/Requirements: · • ...
Customer Service Specialist - Tampa, United States - ASR Group International, Inc.
Description
** Customer Service Specialist**
Location: Tampa, FL, US
Req ID: 27881 Date: Jan 18, 2022 FCI Residential is a part of Florida Crystals Corporations real estate division, which focuses on multi-family residential development in urban and in-fill areas. The real estate division currently has approximately 3,300 units in the development process throughout Florida.
**POSITION SCOPE**
Responsible for the leasing process from the introduction to the resident taking occupancy and maintaining diligent communication throughout the residents tenancy. Interacts directly with prospective and current residents to achieve maximum occupancy and to deliver the highest level of customer service.
**DETAILED ROLES & RESPONSIBILITIES**
Develop and maintain first-class customer service relationships with prospects and residents.
Ensure leasing office, tour path, model apartment, vacant apartments, amenities and general curb appeal of community is impeccable. Take Sparkle Bucket to spot clean any vacant available if necessary in order to maintain the high standard of which FCI Residential is synonymous.
Sell the communitys features and services to prospects with thorough product knowledge of the property, sister properties and competitors.
Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
Ensure guests information is complete and entered in the property management software and follow up is completed for prospects.
Accurately prepare and have thorough knowledge of all lease-related paperwork. This includes processing applications, preparing move in information, renewal letters and renewal lease, move out requests and any other forms utilized as they relate to leasing and resident relations.
Continuously review performance reports weekly. Use data to analyze what is needed to lease available and upcoming apartments. Make recommendations to Property Manager as to what you believe will help the process.
Manage and resolve resident concerns including maintenance service requests. Follow up with residents to ensure quality service.
Actively engage in marketing and assist with developing and implementing strategies to increase property traffic and internet leads. Participate in outreach marketing activities when necessary to obtain prospective residents.
Plan, organize, and attend resident functions.
Create content for social media.
Prepare market surveys monthly and have full knowledge of competitors features in comparison to your community. Must visit the properties twice yearly.
Assist in placing, removing/updating banners, balloons, bandit signs, A-frame signs, flags etc.
General clerical assistance including but not limited to managing phones, entering maintenance service requests in the property management software and ordering office supplies.
Responsible for knowledge of management company and community policies and procedures.
Complete required training courses either online or in person meetings.
**ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)**
Treat every guest with enthusiasm, integrity and empathy.
Self-starter who takes initiative and works well independently, is organized and able to multi-task and pays attention to detail.
Sound technical skills, analytical ability, good judgment and strong operational focus.
Ability to establish credibility throughout the organization with both management and team members.
The ability to organize and prioritize workload is essential.
Ability to travel for property errands or training classes. Must have a valid drivers license and automobile insurance coverage at all times.
Flexibility to work longer work hours and odd schedules in order to fulfill job duties such as resident events.
**ESSENTIAL WORK EXPERIENCES**
One year minimum experience in Sales/Leasing, in residential property management or related field is preferred
**ESSENTIAL EDUCATION REQUIREMENTS**
High School diploma or general education degree (GED) is required.
English required (bi-lingual a plus).
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
**Nearest Major Market:** Tampa