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Round Rock

    Warehouse Coordinator/Service Technician - Round Rock, United States - Snelling Staffing El Paso, Texas

    Snelling Staffing El Paso, Texas
    Snelling Staffing El Paso, Texas Round Rock, United States

    1 week ago

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    Description

    Job Performance Requirements:

    Strong Interpersonal Skills and Positive Attitude

    Computer Skills to include proficiency in MS Office (Excel) and capacity to learn other software programs

    Communication Skills include the ability to convey procedures, conversations, and or policies with employees and customers

    Able to make appropriate, independent decisions when direct oversight is not present

    Able to multi-task and work under pressure

    Able to work cooperatively with other team members

    Able to work on a regular and timely basis

    Able to stand, sit, stoop, crawl, walk, and sometimes run, climb, reach, push and pull objects.

    Able to work in close quarters, such as crawl spaces.

    Able to carry, erect, and climb a ladder up to a 30 ft. ladder

    Able to lift or carry objects up to 50 lbs.

    Become a NAFA Certified Technician (NCT) with the National Air Filter Association (NAFA)

    Stand up Certified Forklift is required

    Key Responsibilities

    Service Coordination

    Verify all service tickets to ensure all customers are scheduled for service according to their agreed-upon schedule. Maintain a Master List of all service customers to ensure all customers are serviced as scheduled.

    Assign all service jobs to filter technicians for completion.

    Serve as the primary point of contact for filter technicians to discuss any changes to customer work scopes.

    Notify the Supervisor of any changes to service tickets on a timely basis and note changes on service tickets to ensure proper invoicing of customers.

    Serve as primary contact with service customers for scheduling services and any areas of concern related to services. Trouble-shoot any service follow-up calls.

    Perform random quality checks at job sites.

    Perform service technician duties as needed.

    Assist the Supervisor in training service technicians for proper filter installations at all job sites.

    Perform service surveys, as needed.

    Manage inspection and maintenance records for company vehicle(s). This includes monthly in-house inspections of the performance and cleanliness of the vehicle(s).

    Warehouse Coordination:

    Coordinate and perform general warehouse shipping and receiving duties

    Assemble Invoice Orders for Technicians' daily routes

    Assemble Orders for customer pickups and deliveries

    Receive Incoming freight

    Coordinate with the Supervisor to schedule deliveries

    Make custom filters as needed

    Keep Warehouse clean and organized

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental Insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8-hour shift
    • Day shift
    • Monday to Friday
    • Weekends as needed

    $20 to $24 an hour

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