- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
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LaScala Leasing Hopewell Junction, United States· Job Summary · We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include mainta ...
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Aimbridge Hospitality Plantation, United StatesAimbridge Hospitality - Residence Inn Plantation [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, m ...
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Hotel Marcel New Haven, United StatesAre you looking to grow your career while opening and working at the first net-zero energy hotel in the United States? What about working for an employer that respects your knowledge and entrepreneurial spirit yet provides a framework of guidance and support? · Hotel Marcel, Tape ...
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Marriott International Wilton, United StatesAdditional Information Starting wage at $17.75 · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Norwalk, 474 Main Avenue, Norwalk, Connecticut, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type ...
Hotel Front Desk Agent - Danbury, United States - River Link Hotels
Description
Hilton Garden Inn Danbury is hiring for a Guest Service Representative (Hotel Front Desk Agent). This position will require a flexible schedule and the availability to work 7am-3pm on some days and 3pm-11pm on others. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position.Weekends and Holidays are required.
Hilton OnQ Experience Preferred.
We offer a fast paced, hotel environment with a very attractive employee travel plan.
Responsibilities