Front Desk Agent - Cheshire, United States - Holiday Inn Cheshire
1 week ago
Description
Job Summary:
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services and amenities
- Assist guests with reservations and room assignments
- Manage phone calls and reservations using phone systems
- Resolve guest issues promptly and professionally
- Maintain a clean and organized front desk area
Qualifications:
- Previous experience in front desk, guest services, or hotel management preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fastpaced environment
- Proficiency in phone etiquette and handling phone systems
- Bilingual skills are a plus
- Excellent customer service skills with a focus on guest relations
- Knowledge of hospitality industry practices
Job Types:
Full-time, Part-time
Pay:
$ $16.50 per hour
Expected hours:
No less than 16 per week
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overnight shift
- Weekends as needed
Work setting:
- Inperson
Work Location:
In person
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