Jobs
>
Customer Service Representative
>
Clifton Springs

    Customer Service Representative - Clifton Springs, New York, United States - G.W. Lisk Company

    G.W. Lisk Company
    G.W. Lisk Company Clifton Springs, New York, United States

    2 weeks ago

    Default job background
    Permanent
    Description

    Overview:


    Customer Service is the primary point of contact for all day to day inquiries and activities between the Customers and GW Lisk.

    He/She will own the customer deliverable executing actions that often involve cross functional teams.

    The ideal candidate will possess, among other skills, the ability to multitask, meet aggressive deadlines, manage time effectively and identify areas for improvement.

    This position provides the voice of the customer to Sales, Operations, Supply Chain, Quality and Shipping.


    Responsibilities:
    Responsible for day to day interaction with Customers in a high pressure environment

    Maintains and improves relationships with clients by providing support, information, and punctual responses to customer requests regarding orders, shipments, RMAs and invoicing

    Input and manage Customer orders while obtaining approvals from functional departments for accurate and reliable delivery dates

    Interfaces with customer web portals and participates in production meetings

    Work with Inside Sales to manage Customer Scorecard results

    Support Cross Functional process improvement teams

    Support internal and external metrics

    % on time ASN

    PO to Customer Acknowledgment

    On time RMA completion

    On Time Delivery >95% goal

    Screens and closes Returned Material Memos (RMM) balancing debits accordingly

    Assists accounts receivable in recovering past due invoices

    Assists with data mining and reporting general customer account information

    Coordinate with the internal department to find solutions and resolve matters



    Qualifications:

    Associate Degree or equivalent experience

    Excellent verbal and written communication skills

    Proficient with MS Word, PowerPoint, and Excel required

    Excellent organizational skills and time management

    Highly accurate data entry skills with Attention to Details

    Proficiency in administrative and documentation procedures

    A commitment to total customer satisfaction is required.

    Related experience in the manufacturing industry is preferred.

    Familiarity with Lean Six Sigma tools and Infor/Syteline ERP system a plus

    Skills/

    Qualifications:

    Strong Interpersonal Skills, Commitment to Excellence, Initiative, Attention to Detail, High Energy Level, Problem Solving, Creativity, Fast Paced, Adaptability, Positive Outlook, Good Memory, Negotiation Skills, Conflict Management, Analytical, Problem Solving, Organizational Skills and Professional.


    Compensation:
    $ $25.00 per hour based on experience

    GW Lisk is an Equal Opportunity Employer.

    Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



  • Family Dollar Phelps, United States

    Family Dollar - 274 MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...


  • Skip's Custom Flooring Inc Canandaigua, United States

    Job Description · Job DescriptionBenefits:Company parties · Employee discounts · Opportunity for advancement · Paid time off · Training & development · Job Summary · Skip's Custom Flooring Inc is looking for a Customer Service Representative to join our team As a Customer Service ...


  • Canandaigua Veterinary Hospital Canandaigua, United States

    · Position at Canandaigua Veterinary Hospital · Canandaigua Veterinary Hospital is in search of a full-time Customer Service Representative to join our growing team · We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA ...


  • Legacy Service Partners Rochester, United States

    Legendary Home Services in Rochester, MN is on the lookout for a skilled and customer-focused Customer Service Representative (CSR) to join our team If you have a knack for providing exceptional customer service and thrive in a dynamic environment, we want to hear from you.Respon ...


  • ESL Federal Credit Union Rochester, United States Full time

    Hours: · 40 · Schedule: · Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs. · Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5: ...


  • Gpac Rochester, United States Full time

    A leading manufacturer is seeking a Customer Service Representative to join their team. With over 80 years in the industry and still family owned it's an a amazing opportunity to join a reputable business with great work culture. · Manufacturing experience is preferred · Qualific ...


  • Finger Lakes Community Health Geneva, United States

    Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment. · Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly fr ...


  • Leoforce Rochester, United States

    Job Description · Job DescriptionJob Summary · Job Title : Client Service Representative · Client : Paychex · Location : Rochester, NY · Pay Rate: $20/HR (Not Negotiable) · Onsite Position. · Overview · Under a significant level of guidance and direction, provides customer servic ...


  • Leoforce Rochester, United States

    Job Description · Job DescriptionJob Summary · Job Title: Client Service Representative · Client: Paychex · Location: Rochester, NY · Pay Rate: $20/HR (Not Negotiable) · Onsite Position. · Overview: · Under a significant level of guidance and direction, provides customer service ...


  • Leoforce Rochester, United States

    Job Description · Job DescriptionJob Summary · Job Title : Client Service Representative · Client : Paychex · Location : Rochester, NY · Pay Rate: $20/HR (Not Negotiable) · Onsite Position. · Overview · Under a significant level of guidance and direction, provides customer servic ...


  • Circle K Stores, Inc. Seneca Falls, United States

    Store : 193 Fall St, Seneca Falls, New York 13148 Availability - Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...


  • Kelly Services, Inc. Fairport, United States

    At Kelly Professional & Industrial, were seeking a Customer Service Representative to work for a premier company, located in Fairport, NY. With us, its all about finding a job thats just right for you Shift: A Shift (8 am to 5 pm,) Mon-Fri. Temp Customer Service Representative, C ...


  • Community Bank NA Canandaigua, United States

    Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New Yor ...


  • Staff My Agency Rochester, United States

    Van Travis - State Farm Agency, located in Rochester, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience i ...


  • Family Dollar Auburn, United States

    Family Dollar - 315 W GENESEE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...


  • Leoforce Rochester, United States

    Job Description · Job DescriptionClient Service Representative · Client : Paychex · Location : Rochester, NY USA · Onsite Position. · Overview · Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ...


  • Leoforce Rochester, United States

    Job Description · Job DescriptionJob Summary · Title: Client Service Representative · Responsibilities · Discover Your Passion and Develop Your Expertise. · This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at P ...


  • Vireo Health Llc Rochester, United States

    ** Vireo Health Inc.**** Customer Service Representative**Rochester, MN 55906Here at Vireo Health, Inc. (Vireo) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedica ...


  • Leoforce Rochester, United States

    Job Description Job Description Position: Customer Service Representative / Client Service Representative Location: Rochester, NY Responsibilities Discover Your Passion and Develop Your Expertise. This is a solution-based service environment with an emphasis on partnership and ac ...


  • Exxpress Tire Delivery Henrietta, New York, United States Permanent

    Overview: · Customer Service Representative Exxpress Tire 1275 Lehigh Station Rd. Rochester NY Who Are We? Exxpress Tire is a wholesale tire distributor providing products and deliveries to retail automotive businesses throughout Greater Buffalo NY; Rochester NY; Syracuse NY; Eri ...