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    Customer Service Representative - Canandaigua, United States - Canandaigua Veterinary Hospital

    Canandaigua Veterinary Hospital
    Canandaigua Veterinary Hospital Canandaigua, United States

    1 week ago

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    Description


    Position at Canandaigua Veterinary Hospital

    Canandaigua Veterinary Hospital is in search of a full-time Customer Service Representative to join our growing team

    We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more

    Our Ideal Candidate:

    An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This part-time position would require 20-30 hours per week, including some weekends and Holidays.

    Potential Schedule:

    Monday: 8am-1pm

    Tuesday: 9am-1pm

    Thursday: 1pm-6pm

    Every other Saturday 8:10am-2pm

    Job Duties:
    • Communicating via phone, email, and in person with clients and actively listening to their concerns.
    • Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.
    • Processing client payments and invoices.
    • Scheduling and confirming appointments with patients.
    • Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
    • Other administrative duties as needed.
    Job Requirements:
    • High School Diploma or equivalent, AAS or higher preferred.
    • At least 6 months of customer service experience.
    • Veterinary hospital experience is preferred, however not required.
    • Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
    Compensation negotiable based on credentials and experience with a starting rate ranging from $16.50-$17.50/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
    #LI-MH1


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