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    Resident Engagement Coordinator - Portage, United States - AVB

    AVB
    AVB Portage, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Position Title: Resident Engagement Coordinator Reports To: Property Manager
    Exempt Position: No Supervisor: No

    JOB SUMMARY
    The primary role of the Resident Engagement Coordinator is to create a vibrant living environment for
    Greenspire residents while ensuring a high level of community engagement.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Serving as the primary point of contact for residents and visitors
    • Ensuring the Clubhouse maintains a high standard of appearance
    • Overseeing all resident activities which includes leading, planning and communicating monthly
    • activities
    • Handling tasks related to marketing, social media and Greenspire Gear
    • Answering phone calls, logging service requests, and collecting rent
    • Monitoring Active Building for resident communication and engagement
    • Able to work some evening and Saturday hours

    EDUCATION AND/OR EXPERIENCE:

    • High School Diploma or equivalent
    • 1+ years customer service experience preferred
    • Proficient in computer programs, including MS Word and Excel

    OTHER SKILLS AND ABILITIES:

    • Computer proficiency including a basic understanding and ability to use Microsoft Office products
    • Must be reliable, detail oriented, and have excellent follow-through skills
    • Strong communication skills, with the ability to effectively communicate with residents and vendors
    • A great attitude, focused on creating an excellent residential experience
    • Valid driver's license and meet drivers insurance requirements
    • Able to pass a pre-employment background check and drug screen before employment begins

    PHYSICAL REQUIREMENTS:
    The work environment described here represents what the employee encounters while performing the
    essential functions of this job. The employee regularly works in a well-lighted, temperature controlled,
    and smoke-free environment. The noise level is moderate and there is minimal risk of exposure to
    harmful substances. This job is performed with prolonged periods of sitting at a desk and working on a
    computer and may also include periods of walking, kneeling, bending, reaching, and twisting. Must be
    able to occasionally lift up to 15 pounds.

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