Director-business Development - Phoenix, United States - Amex

Amex

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Role Objective

The Field Sales Director sits within a geographical territory and leads a team of managers responsible for new prospect acquisition with annual company revenues ranging from $10M to $300M.

This position will drive results through thought leadership, rigorous performance management and coaching and development of a high performing team.

This role requires up to 3 weeks per month of travel.

Job Responsibilities

Strategic planning % of time)

Drive overall sales territory strategy to achieve business goals and sales targets
Collect customer feedback and distribute internally to influence product development based on customer need

Coaching and development % of time)

Hire and onboard new Field Sales managers to build a strong team
Support team development by regularly conduct 1:1 coaching sessions, team huddles to share best practices

Performance management % of time)

Drive a high quality, rigorous sales review process, including account planning, account prioritization and opportunity development in coordination with Field Sales managers
Partner with Marketing, EDA, PPI, Product and Senior Leadership to improve sales engagement and performance
Support team to handle client escalations, as needed

Business development % of time)

Initiate, develop and maintain executive level relationships and drive sales activities with key customers
Lead sales team to develop a longterm strategy for each territory and top clients

Compliance (100% of time)

Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
Conduct customer ridealongs with Field Sales managers to ensure high quality and compliant customer interactions

Knowledge, Skills, Attributes, and Experience

Knowledge and Skills

Client development

Demonstrates ability to identify potential client growth opportunities and drive results through creative problem solving and excellent leadership

Coaching

Provides individualized skillsimprovement assistance, aiding in selfdiscovery and encouraging selfgenerated solutions

Performance management

Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a large team to enable improved business results

Demonstrating value

Proactively and consistently demonstrates the value of partnering with American Express

Results focus

Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks

Market, industry, & product knowledge

Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation

Attributes

Strategic thinking
Leadership and team motivation
Personal accountability
Compliance focused

Experience

Bachelor's degree required, Master's degree preferred
Experience leading sales teams, years minimum
Proven experience winning new business relationships
Experience achieving sales quota and goals through multiple product offerings
Experience in a highlyregulated industry

Salary Range:
$115,000.00 to $190,000.00 annually + sales incentive + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include: