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Pre-Service Scheduler Lead - Allenton, United States - Advocate Health
Description
PRE-SERVICE SCHEDULER LEAD
Position will be focused on IL central scheduling training support.
Hours vary based on training needs.
Start times between 7:00 a.m. & 10:30 a.m.
Full-time includes benefits Preferred AAH scheduling experience
Position Requirements:
High School Graduate.
Typically requires 4 years of experience in health care insurance industry contact center or customer service setting.
Demonstrated ability to identify and understand issues and problems.
Examines data and draws logical conclusions based on information available.
Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance precertification requirements.
Mathematical aptitude effective communication skills and critical thinking skills.
Ability to handle sensitive and confidential information according to internal policies.
Ability to speak effectively to customers or employees of organization maintaining a pleasant professional demeanor.
Demonstrated ability to lead a team by motivating and facilitating staff professional growth and development.
Ability to problem solve in a high profile and high stress area working independently to set and meet deadlines and prioritize work.
Demonstrated technical proficiency including experience with insurance verification/eligibility tools EPIC electronic medical record patient liability estimation tools Microsoft Office Internet Explorer and phone technology.
Must be able to comply with remote work standards.
Must be able to sit the majority of the workday.
May include intermittent light travel. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
