- Cataloging and communicating patient needs to Specialist and/or other clinical personnel.
- They will work directly with psychiatry staff to maintain patient records, triage all calls to our psychiatry department, and record in our EHR systems all patient requests for refills and/or concerns for physician review
• Checking patients in and out, collecting registration forms and identification, and collecting payments
• Demonstrate regard for the dignity and respect of all patients
• Demonstrates competency and professional responsibility
• Complies with personnel policies
• Maintains confidentiality when interacting with patients, families, personnel and the public
• Maintains positive public relations image with peers, patients and visitors by presenting a positive, helpful attitude
• Receives and documents telephone messages and records all requests in EHR system for Physician follow-up
• Utilizes photocopy and facsimile machine
• Confirms appointment schedule and follow-up of missed appointments
• Maintains a neat, clean and functional work station
• Prescription prior authorizations - Requirements
- High school diploma or equivalent education (GED) required
- BLS for Healthcare Providers (can be obtained later)
- Record session notes and schedule patient visits using EMR and medical scheduling software
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
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Front Desk Receptionist - Miami, United States - TMS of Miami
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