- Architect or consult on the architecture of project. Responsible for ensuring the solution has long term viability vs short term gain.
- Provide support in Sales opportunities as needed.
- Participate in estimation efforts and review of Statements of Work (SOW). This includes understanding new applications and the ability to access and provide a level of effort for all roles within the project.
- Maintain training and knowledge of designated applications.
- Occasional, solution development of Stories for Customer Projects
- Perform discovery work sessions to determine the solution requirements. Assist in gathering and/or reviewing clients process requirements and assisting on how they map to ServiceNow
- Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, etc.
- Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
- Apply Agile software development practices for customizations to the platform and applications
- Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
- Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
- Working with clients to assess current state processes and tools
- Assist customers with proof-of-concept activities
- Enable delivery building efforts through development of intellectual property (IP)
- Participate in growing and enhancing internal process for successful client delivery
- Identify new opportunities to provide additional value to clients and improve business performance
- Maintain high level of client satisfaction
- Enable practice building efforts through development of practice intellectual property (IP)
- Provide training, technical consulting and mentoring to technical consultants to insure efficient use of ServiceNow capabilities
- Must be eligible for a Public Trust clearance
- Functional and technical knowledge of ServiceNow
- 5+ years of experience in SaaS software configuration and/or development
- Understanding of Enterprise Solutions including IT Service Management, IT Operations Management, IT Asset Management, Customer Service, Human Resources, Project Management, etc.
- Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
- Knowledge of relational databases
- Knowledge of systems and network performance and availability monitoring and analysis as well as configuration management
- Understanding of the ITIL framework including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk.
- Experience dealing with end-users in a support role
- Strong desire to learn new technology
- Strong desire for career advancement
- A willingness to travel as required
- Exceptional problem-solving skills
- Excellent verbal and written communication skills in the English language
- Minimum of two ServiceNow Implementation Specialist Certification (or completion within 6 months of start of position)
- ServiceNow Certified System Administrator
- ITIL Certification
- Additional ServiceNow Implementation Specialist Certifications
- Certified Application Developer
- Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine)
- Experience in Agile methodology
- Process certifications (i.e. PMP. SCRUM Master)
-
Solutions Architect
6 days ago
clearAvenue, LLC Washington, United StatesWe are looking for an innovative Solution Architect to develop and implement systems architecture that will meet business needs. The Solution Architect's responsibilities include gathering requirements and functional specifications, assessing the current software systems in place ...
-
Solutions Architect
1 week ago
Latent AI, Inc. Washington, United StatesWho we are · Latent AI believes in a vibrant and sustainable future driven by the power of AI. Our mission is to enable the vast potential of AI that is efficient, practical and useful. · We are a diverse, ambitious team of scientists, engineers, entrepreneurs and visionaries r ...
-
Solutions Architect
6 days ago
9th Way Solutions Washington, United StatesCompany Introduction · 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data a ...
-
Solution Architect
2 weeks ago
Keen Logic Washington, United StatesKeenLogic is seeking to hire a Documentum xCP Solution Architect to join our team at the United States Agency for International Development. As a Documentum xCP Solution Architect, you will be responsible for designing and delivering enterprise content management (ECM) solutions ...
-
Solution Architect
1 week ago
Philips Washington, United States Paid WorkAI Solutions Architect - Remote · Philips IGT-D business is the world-leader in intravascular imaging (IVI) products, primarily through its line of Intravascular Ultrasound (IVUS) catheters and Flow Measurement (FM) guidewires. Artificial Intelligence applied to this data represe ...
-
Solutions Architect
2 weeks ago
9 th Way Insignia Washington, United StatesCompany Introduction · 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data a ...
-
Solutions Architect
1 week ago
Primer Washington, United StatesPrimer exists to make the world a safer place. We do this by providing trusted decision-ready AI to the world's most critical organizations. Our software enables leaders, operators, and analysts to better understand the changing world around us in real time and make informed deci ...
-
Cloud Solution Architect
6 days ago
NR Consulting Washington, United StatesRole - Cloud Solution Architect · Location-Washing DC · Skills / Experience Required · About 15+ years of experience in architecting complex applications · Experience with IT projects in the Financial Industry Experience with IT projects utilizing multiple technologies and f ...
-
Cloud Solutions Architect
1 week ago
NetCentrics Washington, United StatesWho We Are: · NetCentrics proudly holds a distinguished position as a leader in cybersecurity, cloud, digital transformation, and mission support. With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on nati ...
-
Senior Solutions Architect
2 weeks ago
SMX Corporation Washington, United StatesSMX is seeking an experienced Solution Architect to support of the Federal Reserve Board in support of the Big Data Platform (BDP). · This position is hybrid requiring minimum of one day a week onsite at the NW Washington, DC customer location. · Essential Duties & Responsibili ...
-
Sr Solutions Architect
1 week ago
BlueWater Federal Solutions Washington, United StatesOverview · BlueWater Federal is looking for a Sr Solutions Architect to support The U.S. Department of Transportation's (DOT) Office of the Chief Information Officer (OCIO). · This program will provide on-site support for the daily operations and maintenance of the DOT web plat ...
-
Solutions Architect, Lead
6 days ago
Booz Allen Hamilton Washington, United StatesSolutions Architect, Lead · Washington , District of Columbia , USA · Apply ) · Be you · Be Booz Allen ) · Be empowered · Learn More · Job Description · Location:Washington, District of Columbia, USA · Remote Work:Hybrid · Job Number:R0176025 · ...
-
Federal Solutions Architect
2 weeks ago
Starburst Washington, United StatesAbout Starburst · At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that's just plain wrong. Starburst offers a full-featured data lake analy ...
-
Delivery Solutions Architect
6 days ago
Databricks Washington, United StatesFEQ125R100 · While candidates in the listed locations are preferred for this role, we are open to remote candidates in the Eastern time zone (EST) of the United States. · At Databricks we are on a mission to empower our customers to solve the world's toughest data problems by u ...
-
Solution Architect Senior
1 week ago
Resource Logistics Washington, United States1. nalyze current payment systems and Clienthitectures to identify strengths, weaknesses, and areas for improvement. · 2. Collaborate with stakeholders to understand business requirements and translate them into scalable, efficient, and secure solutions. · 3. Design end-to-end ...
-
Sr. Technical Solutions Architect
2 weeks ago
Planet Technologies Washington, United StatesPlanet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Sr. Technical Solutions Architect. In this role, you will be supporting impactful projects that make a difference f ...
-
Access Management Solution Architect
2 days ago
eTeam Washington, United States1. Architect and design Access Management technology installations, integration(s) and supporting infrastructure and services. · 2. Create and maintain Reference Architecture diagrams, Runbooks and Developers Handbooks · 3. Plan, coordinate and execute technology solutions, Inf ...
-
IT Application Solutions Architect Senior
2 weeks ago
Action Technology Washington, United StatesIT Application Solutions Architect Senior · Analyze current payment systems and architectures to identify strengths, weaknesses, and areas for improvement. · Collaborate with stakeholders to understand business requirements and translate them into scalable, efficient, and secur ...
-
Network Engineer/Solution Architect
5 days ago
Arena Technical Resources Washington, United StatesNetwork Engineer/Solution Architect · Location: Washington, DC, US · Job ID: 16403 · Job Description · Job · Description: · Our client is seeking a Senior Network Engineer and Solution Architect to join our team supporting a large Washington, D.C. Federal agency. It will in ...
-
Senior Cloud Solutions Architect
2 weeks ago
Mount Indie Washington, United StatesMount Indie is in search of a · Sr. Cloud Solution Architect · to design, implement, and optimize cloud-based solutions that meet our federal clients' business objectives. · Responsibilities: · •Partner with stakeholders to grasp their business objectives and technical requir ...
ServiceNow Solution Architect - Washington, United States - RCG
Description
RCG is a growing federal contracting company and CertifiedTM as a Great Place to Work. We are looking for strongly qualified people to help support our clients. We are currently seeking a ServiceNow Solution Architect as part of an ongoing contract in Washington, DC. This is a full-time, remote position with occasional onsite requirements; 25% travel.
Please note: Due to the secure nature of this government agency, all candidates must be a U.S. citizen or Permanent Resident and be eligible for a Public Trust clearance.
The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.
ServiceNow Solution Architect (SA) who is responsible for leveraging the ServiceNow platform in support of an organization's business processes. This includes the ability to understand the process, provide input on potential solutions and configuring the ServiceNow platform. Technical Consults need to have the wiliness and ability to effectively communicate with the customer. Solution Architects architect customer solutions, provide support to Sales, participate in the SOW process, engage in setting standards and education on new or updated applications within ServiceNow.
Responsibilities include but are not limited to:
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.
