Jobs
>
Customer Service Representative
>
Richmond

    Customer Service Representative - Richmond, United States - Mechanics Bank

    Mechanics Bank
    Mechanics Bank Richmond, United States

    Found in: Lensa US 4 C2 - 21 hours ago

    Default job background
    Description
    Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Richmond Mira Vista Branch

    In this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and offer referrals for additional products and services. Deliver excellent customer service with a high attention to detail. Responsible for the sales and servicing of all bank products and services. Work with the sales team to achieve personal goals in the areas of deposit, business relationship and consumer relationship growth.

    What you will do:
    • Perform routine teller transactions and works directly with clients. Work quickly to service clients waiting in line but maintains close attention to detail. Responsible for maintaining and balancing a cash supply for transactions performed.
    • Adhere to all cash handling policies and procedures and balances cash at the end of each shift.
    • Accept, verify, and process basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, book transfers, and transactions received through the mail or the night drop.
    • Assist customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit entrances.
    • Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank's special promotions.
    • Review client transactions for red flags and fraudulent items. Maintain awareness of current criminal scams used against banking clients. Prevent clients from becoming victims of fraud. Refer customers to Branch Management and the proper department for issues that cannot be resolved at the teller line.
    • Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs.
    • Keep a clean, organized work area and a professional appearance. Complete required compliance training in a timely manner. Participate in branch, Region, and Bank campaigns.
    Who you are:
    • High School Degree or GED required.
    • Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required.
    • Excellent interpersonal skills (verbal and written), attention to detail, and customer service.
    • Regular and predictable attendance required.
    • Ability to problem solve and provide solutions to customer issues with resources available.
    • Work independently and collaborate effectively as a team member.
    • Ability to understand client requests for additional products and services and make appropriate referrals.
    • Advise clients of additional products and services and make appropriate referrals.
    #LI-ML1

    Pay Range: $20.00 -$22.00 hourly

    Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
    • Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
    • Please view Equal Employment Opportunity Posters provided by OFCCP here.
    • To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
  • MGN

    Charity Customer Service Representative

    Found in: Zoho Direct Apply - 3 days ago

    MGN Richmond, United States

    Are you passionate about making a difference in the world? We are seeking dedicated individuals to join our team as Charity Customer Service Representatives. In this role, you will have the opportunity to engage with potential donors, represent our charity in a positive light, an ...

  • Skyline Solutions

    Customer Service Representative for Home Office Gaming Consoles

    Found in: Orion Innovations US - 6 days ago

    Skyline Solutions Richmond, KY, United States Freelance

    Our client is the German service partner of a well-known manufacturer of a gaming console. We are looking for technically savvy individuals (m/f/d) to provide written and verbal support to buyers and answer incoming questions about using the product. · Typical inquiries that you ...

  • Cascade Enterprises

    Customer Service Representative

    Found in: Orion Innovations US - 6 days ago

    Cascade Enterprises Meadowbrook, VA, United States Freelance

    **Join our team at Meadowbrook, VA and start your career in sales** · At **Dein-Quereinstieg**, we support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the w ...

  • Teleperformance USA

    Customer Service Representative

    Found in: ClickTrader US C2 - 3 days ago

    Teleperformance USA Capitol, VA, United States

    Category : Customer Service/Support · About TP · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. · With ...

  • Banfield Pet Hospital

    client service representative

    Found in: MyJobHelper US C2 - 3 days ago

    Banfield Pet Hospital Richmond, VA, USA, United States

    The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients and pets), ensures goodcommunication with associates and clients Client Service, Representative, ...

  • CRH plc

    Customer Service Representative

    Found in: Lensa US 4 C2 - 5 days ago

    CRH plc Richmond, United States

    Responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors Customer Service Representati ...

  • C Vs Pharmacy

    Customer Service Representative

    Found in: Lensa US 4 C2 - 16 hours ago

    C Vs Pharmacy Richmond, United States

    Must live within 50 miles of Richmond, VA As a Member Service Representative, you will be providing telephone assistance to Aetna Medicaid members and providers. You will assist with an array of inquiries such as eligibility, provider changes, and re Customer Service Representati ...

  • Carpenter

    Customer Service Representative

    Found in: Lensa US 4 C2 - 3 days ago

    Carpenter Richmond, United States

    **Customer Service Representative** · **Job Description** · Carpenter Co. has an exciting career opportunity available for a Customer Service Representative at our manufacturing plant in Richmond, VA. This position is responsible for providing customer service to our internal a ...

  • Owens & Minor

    Customer Service Representative

    Found in: Lensa US 4 C2 - 6 days ago

    Owens & Minor Richmond, United States

    If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Customer Service Representative, Customer Service, Representative, Manufacturing, Retail · ...

  • Kreg Therapuetics

    Field Service Representative

    Found in: ZipRecruiter Test30 US C2 - 2 days ago

    Kreg Therapuetics Richmond, United States

    Job Description · Job DescriptionDescription:Our mission is to help hospitals improve the management and outcomes of their most complex patients. · Kreg's Beds provide an innovative modality to get complex patients out of bed, mobilized and stabilized so they can progress to PT, ...

  • General Services Corporation

    Customer Service Representative

    Found in: Lensa US 4 C2 - 3 days ago

    General Services Corporation Richmond, United States

    ** Customer Service Representative** · Customer Service Richmond, Virginia · **Description** · General Services Corporation (GSC) is looking for a **Customer Service Representative** in the Richmond, VA area · GSC offers **competitive compensation** along with a full benefits ...

  • Family Dollar

    customer service representative

    Found in: Lensa US 4 C2 - 1 day ago

    Family Dollar Richmond, United States

    Family Dollar - 124 PORT RICHMOND AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...

  • C Vs Pharmacy

    Customer Service Representative

    Found in: Lensa US 4 C2 - 5 days ago

    C Vs Pharmacy Richmond, United States

    Available Shift: Monday-Friday 8:00 AM - 4:30 PM EST Behavioral Health Customer Service Reps provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The Behavioral Health, Customer S ...

  • LHH

    Customer Service Representative

    Found in: Appcast US C2 - 3 days ago

    LHH Richmond, United States

    LHH is currently partnering with a Law Firm in the Richmond, VA area looking to bring on several Customer service representatives. This is a temporary role with the opportunity to convert to a permanent employee. This position requires candidates to be local to Richmond, VA and w ...

  • AEG

    Fan Services Representative

    Found in: Lensa US 4 C2 - 5 days ago

    AEG Richmond, United States Part time

    The Richmond Kickers Pro Soccer Club, an independent USL League One team located in Richmond, VA, is seeking an enthusiastic, energetic individual to be the Fan Services Representative during all Kickers and Richmond Ivy home games. The Fan Services Representative will be respons ...

  • Michael and Son Services

    Customer Service Representative

    Found in: Lensa US 4 C2 - 5 days ago

    Michael and Son Services Richmond, United States

    Michael and Son Services has been in business since 1976. Our mission is to exceed our customer's expectations and provide a memorable experience. Michael and Son Services, Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration Services ...

  • Help The World LLC

    Customer Service Representative

    Found in: Lensa US 4 C2 - 1 day ago

    Help The World LLC Richmond, United States

    Job Title: · Customer Service Representative (Insurance) · Company: · Help The World LLC · Location: · San Pablo, CA or Remote, USA · Job Type: · Full-time/Part-time · Why Help The World LLC? · Lets do something that really matters. · We have an important mission: serving th ...

  • Family Dollar

    customer service representative

    Found in: Lensa US 4 C2 - 1 day ago

    Family Dollar Richmond, United States

    Family Dollar WHITCOMB ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...

  • Bon Secours

    Patient Services Representative

    Found in: Lensa US 4 C2 - 5 days ago

    Bon Secours Richmond, United States

    Thank you for considering a career at Bon SecoursBon SecoursAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture ...

  • Veolia Water Technologies & Solutions

    Field Service Representative

    Found in: Jooble US O C2 - 2 days ago

    Veolia Water Technologies & Solutions Richmond, Virginia, United States Full time

    Company Description · Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applic ...